Lawrence Hill Health Centre
Hassell Drive, Easton, Bristol, Avon, BS2 0ANContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Fantastic surgery
Rated 5 stars out of 5
by Debbie B - Posted on 16 November 2023
Lawrence Hill is a very busy urban surgery that serves an inner city area with a diverse community. I have been registered here for over thirty years and have always received the best care. I have seen GP's come and go and the one constant is that all staff ensure a people focused approach to care. The patient always come first. Over the years, the services have expanded and the surgery now offers a dedicated podiatry service, an in-house pharmacist (available to discuss medications with patients) and a fantastic diabetes services to name but a few. The treatment room is full of delightful nurses and nursing assistants, who carry out such things blood tests, wound management and smear tests. The dedicated reception staff are always helpful and show great patience if patients are upset or in some cases, difficult! COVID came with it's logistical difficulties and yet, if needed, one could see a Doctor or Nurse safely throughout those difficult years. I feel really privileged to be a patient here and am grateful for the care my loved ones and I receive at Lawrence Hill.
Visited November 2023
Lawrence Hill Health Centre has not yet replied.
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Review titled Best practice
Rated 5 stars out of 5
by ABDUKADIR ARABOW - Posted on 25 November 2023
My fist meeting with my practitioner as I recently came - I met very good human and she consulted me with highest satisfactory
Visited November 2023
Lawrence Hill Health Centre has not yet replied.
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Review titled Good doctors
Rated 5 stars out of 5
by Anonymous - Posted on 23 November 2023
Service received by doctor was excellent, only spoilt by difficulty making an appointment which is impossible by phone and you can't use the online service anymore. You have to go in person as soon as they open & speak with reception.
Visited November 2023
Lawrence Hill Health Centre has not yet replied.
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Review titled Great Practise but doctor in rush
Rated 2 stars out of 5
by Anonymous - Posted on 16 November 2023
I showed up at clinic and doctor was in so rush that despite telling her about my acne on face she refused to believe that those are the initial stages of the one that I was talking to and she was persistent to say these are different and two week later I have even bigger acne then before
Visited November 2023
Lawrence Hill Health Centre has not yet replied.
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Review titled Lovely staff
Rated 4 stars out of 5
by Anonymous - Posted on 18 November 2023
I visited the practise yesterday, unfortunately there was a very poorly patient in the reception area. I have to say the staff team dealt with the incident admirably. I hope the person involved is ok.
Visited November 2023
Lawrence Hill Health Centre has not yet replied.
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Review titled Friendly and helpful staff
Rated 5 stars out of 5
by Barbara Marsh - Posted on 30 November 2023
The staff in the treatment room are very helpful and caring. When having my yearly review the nurse was very helpful and informative.
Visited November 2023
Lawrence Hill Health Centre has not yet replied.
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Review titled Visit
Rated 5 stars out of 5
by Anonymous - Posted on 15 November 2023
The staff were very polite an eager to help me. My scripts were found an given me quickly with a smile. Absolutely nothing negative in my whole visit,
Visited November 2023
Lawrence Hill Health Centre has not yet replied.
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Review titled Great practise
Rated 5 stars out of 5
by Anonymous - Posted on 29 November 2023
Very Quick, nice and good service. Helpfull staff, if you have any problems or questions. I really recomond this GP practise. Thank you
Visited November 2023
Lawrence Hill Health Centre has not yet replied.
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Review titled No one bothered to call me back.
Rated 1 star out of 5
by Anonymous - Posted on 20 December 2023
I was told that I would be sent a sick note on 22-11-23. The receptionist confirmed that I would called back today by a doctor on 19-12-23 and no one has bothered to call me. I'm still without the sick note. Awful service.
Visited November 2023
Review titled Lawrence Hill Health Centre
Replied on 21 December 2023
I am sorry to hear that you did not receive your phone call. Please can you contact our reception team on 0117 954 3060 and pass on your details, so I can follow this up. Freda Morgan, Deputy Practice Manager
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Review titled Great practice and human touch.
Rated 5 stars out of 5
by Anna Mieszczak - Posted on 13 November 2023
I would like to say a massive thanks to the person I saw and I spoke. I received great service. Fully professional and full of touch about my problems. I felt very comfortable because someone was listening me. I get advice and proper information about the future. Thank You!
Visited November 2023
Lawrence Hill Health Centre has not yet replied.