Lakeside Healthcare
Forest Gate Medical Centre, Forest Gate Road, Corby, NN17 1TRContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent Dr
Rated 5 stars out of 5
by Imran khan - Posted on 04 July 2024
Was very pleased with how respectfully I was treated. He listened to everything very carefully and did a thorough investigation into my health issues. He was polite and courteous to both me and my husband. He explained everything clearly and gave me some options to help me with my pain in my knee. He also suggested physiotherapy. It's so important for a doctor to be compassionate and understanding. Thank you for everything today
Visited July 2024
Review titled Lakeside Healthcare
Replied on 09 July 2024
Dear Imran, Thank you so much for your feedback. We are glad to hear that you felt respected and well-cared for during your visit and had an overall positive experience. We will pass on your warm words to the team. Best Regards, Lakeside Healthcare
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Review titled Lakeside
Rated 4 stars out of 5
by Wendy Britton - Posted on 29 July 2024
On arrival I was greeted by nice young lady very pleasant and helpful and explained were I was to go for my appointment then on meeting the doctor who was also a very nice gentleman and understanding and put me at ease as a nervous patient at the best of times but he did all what he had to do and help to get me on the referral list and am on the way to receive in some answers so pleased with the out come of my visit today 29/7/2024
Visited July 2024
Review titled Lakeside Healthcare
Replied on 14 August 2024
Dear Wendy, Thank you for your positive feedback. We are happy that you had a pleasant experience with us. Best Wishes, Lakeside Healthcare
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Review titled Not a bad place 😂
Rated 3 stars out of 5
by Anonymous - Posted on 24 July 2024
Had my depo injection today. Normal have it just at the top of my bottom either on left or right side. Today got injected in the hip on left side
Visited July 2024
Lakeside Healthcare has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Fiona Carroll - Posted on 01 June 2024
Thank you to the nurse who removed my staples from my hip today. She was very kind, caring and considerate of my feelings. I was very anxious to begin with but this nurse really helped me to become calm and relaxed and regularly asked if I was ok. Thank you again, she was wonderful.
Visited June 2024
Review titled Lakeside Healthcare
Replied on 17 June 2024
Hi Fiona. We are pleased that your visit was pleasant, and that our nurse took such great care of you!
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Review titled Good practice
Rated 4 stars out of 5
by Nic R - Posted on 01 June 2024
Attended to receive a regular injection. Booking in on arrival used the electronic, straight forward. Nurse that I was booked in with to administer injection, pleasant very competent, delivered without discomfort, advised when I was next due. This visit was without issue. I have needed to access the surgery several occasions in recent times, there have been massive improvements in accessing services with the implementation of the new online system Anima, the reception staff also much improved, friendly and helpful. This surgery often seems receive negative feedback but having been a patient for many years find it much improved and would consider it a good surgery especially when considering the ever increasing number of patients registered.
Visited June 2024
Review titled Lakeside Healthcare
Replied on 17 June 2024
Hi Nic. Thank you for your kind words. We are happy to hear that your visit was a smooth and pleasant one.
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Review titled Anima system
Rated 3 stars out of 5
by Anonymous - Posted on 19 June 2024
Very disappointed with near system, filled in all questionnaire for a call from a doctor, received an appointment for a call back for almost 2 weeks later for a 10 minute call , what are patients do in the mean time , I tried to cancel the appointment which I was unable to, rang surgery , explained I couldn't wait 2 week and I would go to pharmacy myself. Receptionist just sad sorry that's how system work , appointment cancelled . What's the point in calling to get an appointment, if you have to wait so long .
Visited June 2024
Review titled Lakeside Healthcare
Replied on 09 July 2024
Dear Patient, Thank you for your feedback. We are sorry to hear you have experienced difficulty with our booking system getting an appointment. If you would like to email us at northantsicb.lscorbyaccess@nhs.net should you wish to speak about this matter and discuss further. Best Regards, Lakeside Healthcare
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Review titled Great care
Rated 5 stars out of 5
by Michelle Walkley - Posted on 06 June 2024
I’m not one to visit the GP for myself but after feeling awful on and off for the last couple of years, I decided I really must get seen. From the first phone call and face to face with my GP, he has been very thorough in making sure I’ve had all relevant tests, bloods, scans and reviews and is helping to put my mind at ease and rule out anything untoward.
Visited June 2024
Review titled Lakeside Healthcare
Replied on 17 June 2024
Hi Michelle. Thank you for your feedback and taking the time share your experience. We are delighted to hear that you felt well cared for and supported during your visits. Your positive feedback encourages us to continue delivering the highest standard of care to all our patients. Best Regards, Lakeside Healthcare
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Review titled Friendly and very professional
Rated 5 stars out of 5
by Michael Gibbins - Posted on 04 June 2024
Friendly and professional greeting. Procedure was fully explained and carried out in a professional manner.
Visited June 2024
Review titled Lakeside Healthcare
Replied on 17 June 2024
Dear Michael, thank you for your kind words and for sharing your experience with us. We are thrilled to hear that you found our team both friendly and professional. It’s important to us that our patients feel comfortable and well-informed, so we are glad to know that the procedure was explained thoroughly and performed to your satisfaction.
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Review titled Fantastic service
Rated 5 stars out of 5
by Anonymous - Posted on 26 June 2024
Seen the nurse this afternoon. On time and very kind polite and caring. Excellent services. Very informative and helpful.
Visited June 2024
Review titled Lakeside Healthcare
Replied on 02 July 2024
Dear Patient, Thank you for your kind feedback, it is greatly appreciated. We're delighted that you had a positive experience with our nurse. Best Wishes, Lakeside Healthcare.
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Review titled Lovely Nurse
Rated 4 stars out of 5
by Ann Milligan - Posted on 22 May 2024
Have had my b12 injection today which I have every 12 weeks the nurse who gave me it was very pleasant and gentle did not feel it which I have on a few occasions over the past few years
Visited May 2024
Review titled Lakeside Healthcare
Replied on 17 June 2024
Hi Ann. Thank you for taking the time to share your experience with us. We are delighted to hear that your recent B12 injection was administered so comfortably. Our nursing team strives to ensure that every procedure is as gentle and pleasant as possible, and it’s wonderful to know that their care made a positive difference for you. Best Regards, Lakeside Healthcare