Lakeside Healthcare Stamford
Lakeside Hthcare Stamford, Ryhall Road, Stamford, Lincolnshire, PE9 1YAContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Lakeside Healthcare Stamford.
Reviews
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Review titled Great service
Rated 5 stars out of 5
by Chris - Posted on 26 September 2024
Anima was great and easy to use , I didn’t need an urgent appointment and this was dealt with very efficiently
Visited September 2024
Review titled Lakeside Healthcare Stamford
Replied on 15 October 2024
Dear Chris, Thank you for taking the time to share your feedback regarding Anima. I am happy to hear that you found the platform useful for your non-urgent appointment. Kind Regards Emma Patient Services Manager
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Review titled Good experience
Rated 5 stars out of 5
by Helen Pickett - Posted on 05 September 2024
The Doctor was very efficient and had a lovely reassuring manner. I was treated very respectfully. Thank you to all concerned
Visited September 2024
Lakeside Healthcare Stamford has not yet replied.
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Review titled Extremely helpful
Rated 5 stars out of 5
by Rachel Thomas - Posted on 25 September 2024
I saw Dr on 9 Sept . I was confused and worried about symptoms of acid reflux. She was very kind and gave me clear advice and clarity. Although I have major lifestyle changes to make I have a far greater understanding of what I can do to alleviate symptoms. I would definitely ask to see this lovely doctor again and would recommend her most highly.
Visited September 2024
Lakeside Healthcare Stamford has not yet replied.
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Review titled First visit for a very long tme
Rated 4 stars out of 5
by Trevor Jones - Posted on 20 September 2024
I was pleasantly surprised at my reception by the doctor and found him very helpful throughout. Having avoided making appointments over the last couple of years it was nice to find that things appear to be getting back to normal.
Visited September 2024
Review titled Lakeside Healthcare Stamford
Replied on 25 September 2024
Dear Mr Jones, Thank you for taking the time to feedback on your visit to The Stamford Surgery. I will share your lovely comments with the Stamford team. Kind Regards Emma Patient Services Manager
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Review titled Face to face appointment.
Rated 4 stars out of 5
by Anonymous - Posted on 20 September 2024
My appointment with the doctor was on time - the doctor was thorough & very helpful - answered all my worries. I was pleased to have a face to face appointment.
Visited September 2024
Review titled Lakeside Healthcare Stamford
Replied on 25 September 2024
Dear Patient, Thank you for taking the time to share your experience of The Stamford Surgery. I will share your comments with the Stamford team. Kind Regards Emma Patient Services Manager
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Review titled Good experience
Rated 5 stars out of 5
by Anonymous - Posted on 29 August 2024
I quickly got through on the phone despite being 42 in the queue. I was given an appointment that evening to see a GP. The GP was very helpful, listened to my concerns and was very reassuring, explaining what would happen re tests I am having.
Visited August 2024
Review titled Lakeside Healthcare Stamford
Replied on 17 September 2024
Dear Patient, Thank you for taking the time to share feedback from your recent visit to The Stamford Surgery. I am very happy to read that you were happy with your consultation, and the clinician listened and helped you with your concern. Kind Regards Emma Patient Services Manager
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Review titled Excellent Service
Rated 3 stars out of 5
by Don Bruce - Posted on 03 August 2024
I have had a medical condition that required a second course of antibiotics with a follow up GP Appointment. I was just surprised that doctor did not really know why I was there. I got the impression he felt I was wasting his time.
Visited August 2024
Review titled Lakeside Healthcare Stamford
Replied on 06 August 2024
Dear Mr Bruce, Thank you for taking the time to share your experience at The Stamford Surgery. I am very sorry to read that your clinician did not meet your expectations. If you can contact me at the surgery, I would be very happy to discuss your concerns. Kind Regards Emma Patient Services Manager
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 11 August 2024
It was my first visit to the practice. I phoned for a appt and was 34 in the queue I thought I would be in for a long wait but within 7mins my call was answered. I then visited the surgery and was impressed with how friendly the staff was. I was apprehensive about having to change surgery's and dragged it put abit, but wish I had done it sooner.
Visited August 2024
Review titled Lakeside Healthcare Stamford
Replied on 17 September 2024
Dear Patient, Thank you for taking the time to share your experience at The Stamford Surgery. I am very happy to read that you were impressed with the Stamford team, I will share your feedback with the whole Stamford team. Kind Regards Emma Patient Services Manager
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Review titled Amazing doctor
Rated 3 stars out of 5
by Sarah - Posted on 09 August 2024
The doctor I saw was amazing, she was friendly and made me feel comfortable. I couldn't have the coil removed at this appointment but she booked me back in for a removal later this month.
Visited August 2024
Review titled Lakeside Healthcare Stamford
Replied on 25 September 2024
Dear Sarah, Thank you for taking the time to share your feedback on your recent appointment at The Stamford Surgery. I am very happy to hear that the clinician made you feel comfortable. I will share you comments with the Stamford team. Kind Regards Emma Patient Services Manager
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Review titled Disappointing appointment
Rated 3 stars out of 5
by Anonymous - Posted on 31 August 2024
Following a previous visit I was able to leave a great review unfortunately my experience this time was disappointing. I did not feel the Dr engaged with me and felt the appointment was rushed and shortened. I am still unsure of the follow up process of a test result I am waiting for.
Visited August 2024
Review titled Lakeside Healthcare Stamford
Replied on 13 September 2024
Dear Patient, Thank you for taking the time to share your feedback on your recent visit to the surgery. I am sorry to hear that you did not have a positive experience you have previously experienced. If you would like to contact me at the surgery with further details, I would be happy to investigate your concerns and discuss these with you. Kind Regards Emma Patient Services Manager