Lakeside Healthcare Stamford
Lakeside Hthcare Stamford, Ryhall Road, Stamford, Lincolnshire, PE9 1YAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Prompt service
Rated 5 stars out of 5
by Anonymous - Posted on 29 September 2024
We’ll organise appointments this time, seen quickly and received the treatment needed, all in all very satisfied.
Visited September 2024
Review titled Lakeside Healthcare Stamford
Replied on 15 October 2024
Dear Patient, Thank you for taking the time to share your feedback on your recent visit to The Stamford surgery. Kind Regards Emma Patient Services Manager.
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Review titled Thorough and professional
Rated 4 stars out of 5
by Sean Swann - Posted on 09 October 2024
The doctor listened to my chest, took my blood pressure, pulse and oxygen levels, and tested my feeling in my hands and arm
Visited September 2024
Lakeside Healthcare Stamford has not yet replied.
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Review titled Disappointed
Rated 1 star out of 5
by stephen farrow - Posted on 16 September 2024
I wanted to clarify what tablets I was on and the reason for my new tablets as they seemed to conflict with my other tablets as some are getting rid of fluid and my new tablets are doing the opposite, the doctor seemed not interested or listening to what I was asking I felt as if he just wanted to get rid of me, I thought veterans were supposed to get more help. He asked if I had high blood pressure which I said I do he then said I was not on any tablets for it but I have Atrial Fibrillation and I always have my blood pressure checked out not this time, I feel I wasted my time I came away none the wiser. I also mentioned the pain and numbness in my right leg which I still think is a trapped nerve in my hip but he said I've had a MRI and it shows no trapped nerve but something is causing it. The surgery as stopped the wellmans clinic which was very good. I've been with the sheep market surgery since the early 80s when we had doctors who cared and you got to see your doctor most times as for now I only go if my partner forces me and as for doctors helping Veterans like me it doesn't happen at lakeside.
Visited September 2024
Lakeside Healthcare Stamford has not yet replied.
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Review titled Amazing service & surgery
Rated 5 stars out of 5
by Clive Haylett - Posted on 25 September 2024
My cardiologist recommended 3 changes to my treatment/medication all of which have been completed in a timely, caring & professional manner to which I am extremely grateful to all members of staff concerned. Thank you all so much and kind regards from Clive Haylett
Visited September 2024
Review titled Lakeside Healthcare Stamford
Replied on 25 September 2024
Dear Mr Haylett, Thank you for taking the time to share your feedback on your recent visit to The Stamford Surgery. I am very happy to read that your changes to medication were completed in a timely manner. I will share your comments with the Stamford team. Kind Regards Emma Patient Services Manager
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Review titled Telephone
Rated 2 stars out of 5
by Karen Pearce - Posted on 12 September 2024
Requested telephone call - telephone rang when I answered no one there. Rang surgery to say had missed call they said dr would ring back - they didn’t - have had to make another appointment for Monday which means I will be 1 week without medication as pharmacy have lost my back order and won’t reissue without drs prescription
Visited September 2024
Lakeside Healthcare Stamford has not yet replied.
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Review titled Unbelievable
Rated 2 stars out of 5
by Anonymous - Posted on 23 September 2024
The doctor I saw had no idea why I was there to see him. I was there to get my sons transferred under CAHMS and the paediatrician under linconshire he’s never heard of CAHMS didn’t know what he was doing I was explaining to him about my sons mental health and I ended up telling him how to do his job absolutely disgusted and upset as I’ve just moved to the area
Visited September 2024
Review titled Lakeside Healthcare Stamford
Replied on 25 September 2024
Dear Patient, Thank you for taking the time to share your feedback. I am so sorry to hear of your experience, this is not the standard we would expect for our patient's when attending the surgery. I would like to discuss your experience, please can you contact me at the surgery with more details about your appointment, so I can investigate your concerns. Kind Regards Emma Patient Services Manager
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Review titled First time using this Practice
Rated 5 stars out of 5
by Declan - Posted on 09 October 2024
Really good experience, from ease of getting an appointment to a friendly Doctor, who took time to explain things
Visited September 2024
Lakeside Healthcare Stamford has not yet replied.
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Review titled Very well organised…
Rated 5 stars out of 5
by Antony Mahon - Posted on 09 October 2024
I attended the surgery at Sheepmarket to receive my annual flu and Covid vaccination. On arriving at the front entrance I was shown to a consultation room.. got my jabs and left by the side exit.. 10mins.. Quick and Painless 👍
Visited September 2024
Review titled Lakeside Healthcare Stamford
Replied on 15 October 2024
Dear Patient, Thank you for joining us at our first Flu and Covid clinic held on Saturday 9th October. We had such a fantastic turnout, giving 1,057 Covid vaccinations and 1,300 flu shots. I am so happy to hear that your experience was a positive one, I will share your lovely comments with the Stamford team. Kind regards, Emma Patient Services Manager
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Review titled Improving
Rated 4 stars out of 5
by Lynda Humber - Posted on 16 October 2024
Th practice made the effort to contact me immediately to rearrange my appointment which was cancelled due to staff sickness.. My experience was positive.
Visited September 2024
Lakeside Healthcare Stamford has not yet replied.
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Review titled Reliable surgery
Rated 5 stars out of 5
by Anonymous - Posted on 24 September 2024
The doctor who saw me was very caring and interested. Listened and asked me questions which were holistic. This is necessary for elderly patients when several unconnected symptoms may actually be the cause of one problem….. in my opinion.
Visited September 2024
Review titled Lakeside Healthcare Stamford
Replied on 25 September 2024
Dear Patient, Thank you for sharing your experience at The Stamford Surgery. I am very happy to read that the clinician was caring and interested in you. I will share your lovely review with the Stamford team. Kind Regards Emma Patient Services Manager