Kumar Family Practice
Chandler House, Worsley Mesnes Health Centre, Poolstock Lane, Wigan, WN3 5HLContact details and opening times
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Reviews
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Review titled Left wing NHS telling me what to do!
Rated 1 star out of 5
by ngolf - Posted on 07 August 2024
I used the NHS 'Find a GP' online service to exercise my right to consumer choice and register with a GP outside my area, which the service makes it clear which GP practices allow for this; however, when I registered with this practice, they refused my application as I was not in their catchment area. Anyway, this has been a serious problem for me as there are delays in being able to get hold of medications I need having to now waste time registering with another GP. On top of this, NHS professionals in my local area keep questioning why I wish to see to GP from outside my area. Even though the NHS 'Find a GP' service does say you can do this, it does not mention that you can encounter serious problems doing so including being put under a certain amount of scrutiny and being treated with suspicion; for instance, one NHS professional said it would be easier for me to register with the nearest GP, but I come from a conservative background rather than a far left wing background so as far as I am concerned it is up to me to decide on what works for me rather than this NHS professional who I do not even know. Moreover, I have lived in countries where you could be hundreds of miles away from the nearest hospital and in little UK I wouldn't care if my GP was on the other side of the country so I don't really understand what all this fuss is really about here!
Visited August 2024
Kumar Family Practice has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 13 February 2024
I registered in November last year due to my last GP practice not being very helpful with my pain management or being able to get ever see a GP face to face. I have been here 3 months now and visited numerous of times and honestly my experience every time has been unbelievable. I have always been able to get an appointment within reasonable time, the receptionist are so friendly but remain professional and made me feel at ease every single time I have rang or spoke to them at reception no matter what the problem ever was they sorted it or had an answer for me. They all are a credit to the practice. Everytime I have seen a GP they have had patience and empathy with me which goes along way when I have constant pain and worry that I am never going to get to the bottom of it, I feel they are right there with me and genuinely want to help me get better. I have had bad experiences else where so I can only assure you I am speaking from past experience so when I say they are amazing, they really are. I have met numerous of GPs now and nurses and all have been outstanding from the minute I arrive into their room to the minute I leave. I feel they take the time to listen and are not judgmental whilst not taking any short cuts to try and rush me out the door. But instead treat me with appropriate advice, treatment or action plan. I wish I could do more to show my appreciation I really do. But from someone who has had a lot of bad experiences, I am still in shock at how amazingly consistent the practice is from the minute I arrive to the minute I leave. So thank you for making me feel heard and confident about approaching the practice with my health.
Visited November 2023
Review titled Kumar Family Practice
Replied on 03 April 2024
Dear Patient, I would like to thank you for taking the time to leave such lovely feedback regarding your experience with Kumar Family Practice, it means a great deal to myself and the practice team. We are extremely proud to have such a kind, caring and compassionate team who truly do have patients at the heart of all that we do. Thank you once again for sharing your positive experiences. Kind Regards Miss Beth Caldwell Practice Manager