Kenyon Medical Centres
15 Chace Avenue, Willenhall, Coventry, West Midlands, CV3 3ADContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Aapiintmenta always late and rushed
Rated 1 star out of 5
by Anonymous - Posted on 25 October 2024
I rarely make appointments, but I have had to make several this month 2 out of the 3 I have arrive 5mins early and both I have been late. In fact first appointment was 24mins late. Then when I actually got to sit in front of the Dr I was rushed, I didn’t feel like I was listened too, and generally felt fobbed off! My second appointment I had to go over all of the same issues and recite hospital visits from 2-3years ago when all of this should be in my notes I’m finding the whole situation unnecessarily stressful . There seems to be no duty of care during my visits and once I’ve had this 3rd visit I doubt I will return as I’m made to feel like I’m wasting the Dr time because he’s already running late.
Visited October 2024
Review titled Kenyon Medical Centres
Replied on 06 November 2024
Dear Patient, Thank you for your review. Patient feedback is important to us. We are sorry to hear about your recent issues. If you would like write to the practice manager for feedback as we are unable to comment further without your patient information. Kind regards Kenyon Medical Centres
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Review titled Nearly always very good
Rated 4 stars out of 5
by Anonymous - Posted on 01 November 2024
Last visit was the first time I’ve felt rushed and not understood. Language barrier was an issue and lack of knowledge of off the shelf medicines was concerning
Visited October 2024
Review titled Kenyon Medical Centres
Replied on 04 November 2024
Dear Patient, Thank you for your review. Patient feedback is important to us and we appreciate your comments. If you require information on Over the Counter medications your local pharmacy will be able to advise. Kind regards Kenyon Medical Centres
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 25 October 2024
I met with my GP to discuss my recent blood pressure readings. I felt she conducted the consultation in a professional and polite manner. She took time to listen to my questions and discuss treatment. It was a positive interaction. She also followed me up a week later, as she said she would, with a phone call to check on how I was getting on with my new medication. Thank you for your support at a challenging time for me. I have always found the entire staff at this practice from reception to clinicians to be professional and polite. Please keep up the good work!
Visited October 2024
Review titled Kenyon Medical Centres
Replied on 04 November 2024
Dear Patient, Thank you for your review. Patient feedback is important to us and we appreciate your comments. Kind regards Kenyon Medical Centres
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Review titled excellent patient support
Rated 5 stars out of 5
by Anonymous - Posted on 03 October 2024
The doctor I saw was very understanding and supportive of my needs and worries. He listened, offered advice and reassurance and arranged a follow up appointment to monitor my health.
Visited October 2024
Review titled Kenyon Medical Centres
Replied on 07 October 2024
Dear Patient, Thank you for your review. Patient feedback is important to us and we appreciate your comments. Kind regards Kenyon Medical Centres
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Review titled Professional practice
Rated 4 stars out of 5
by Anonymous - Posted on 01 November 2024
I was seen on time, and given clear communication as to what I was going to need and what injections I was going to have, and to let them know if I had any side effects. I also had my blood pressure taken.
Visited October 2024
Review titled Kenyon Medical Centres
Replied on 04 November 2024
Dear Patient, Thank you for your response. Patient feedback is important to us and we appreciate your comments. Kind regards Kenyon Medical Centres
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Review titled Great doctor
Rated 5 stars out of 5
by Anonymous - Posted on 14 October 2024
Was there about my son and he spoke to my son about issues we were having and was very patient with him great doctor
Visited October 2024
Review titled Kenyon Medical Centres
Replied on 15 October 2024
Dear Patient, Thank you for your review. Patient feedback is important to us an we appreciate your comments. Kind regards Kenyon Medical Centres
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Review titled Good Practice
Rated 4 stars out of 5
by Sarah - Posted on 12 October 2024
I was given a face to face non urgent appointment within a week to see a gp. The appointment was on time and I was very satisfied
Visited October 2024
Review titled Kenyon Medical Centres
Replied on 14 October 2024
Dear Patient, Thank you for your review. Patient feedback is important to us and we appreciate your comments. Kind regards Kenyon Medical Centres
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Review titled Friendly great service
Rated 5 stars out of 5
by Anonymous - Posted on 22 October 2024
Very professional and friendly run surgery For the first time in years I felt I was given time and listened to my health concerns and took care to address these
Visited October 2024
Review titled Kenyon Medical Centres
Replied on 22 October 2024
Dear Patient, Thank you for your review. Patient feedback is important to us and we appreciate your comments. Kind regards Kenyon Medical Centres
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Review titled Knowledgeable and friendly
Rated 4 stars out of 5
by Anonymous - Posted on 30 October 2024
I had a very positive experience with a minor procedure. Everything was explained clearly. The nurse and GP weee friendly and knowledgeable and made me as comfortable and relaxed as possible.
Visited October 2024
Review titled Kenyon Medical Centres
Replied on 04 November 2024
Dear Patient, Thank you for your review. Patient feedback is important to us and we appreciate your comments. Kind regards Kenyon Medical Centres
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Review titled GP appointment
Rated 4 stars out of 5
by Mickley Mouse - Posted on 10 October 2024
The reception staff were very friendly on arrival and helpful on departure with booking further appointments. The doctor went out of his way and was very patient with helping me with my treatment.
Visited October 2024
Review titled Kenyon Medical Centres
Replied on 14 October 2024
Dear Patient, Thank you for your review. Patient feedback is important to us and we appreciate your comments. Kind regards Kenyon Medical Centres