Kenyon Medical Centres
15 Chace Avenue, Willenhall, Coventry, West Midlands, CV3 3ADContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Good Practice
Rated 5 stars out of 5
by Jill Howells - Posted on 06 September 2024
Lovely young doctor telling me about the drug she was prescribing for my blood pressure, which I didn’t have before
Visited September 2024
Review titled Kenyon Medical Centres
Replied on 09 September 2024
Dear Mrs Howells, Thank you for your review. Patient feedback is important to us and we appreciate your comments which will be passed on to the consulting clinician. Kind regards Kenyon Medical Centres
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Review titled Strange appointment process
Rated 3 stars out of 5
by John Stanley - Posted on 11 September 2024
I phoned to make an appointment with a GP. I wanted 3 appointments, to deal with my 3 separate issues. I was told I only needed one appointment because the appointments would be following results (from blood test and X-rays). So only one appointment was made, but the actual consultation ran out of time. This was not satisfactory. The appointment was made for my local Brandon Road clinic. The next day I received a text (SMS) from the practice to make an appointment with a different, named, GP. So I phoned and told them they wanted me to make an appointment with that GP. As luck would have it, an appointment was available at the same time as the one from the day before, at the Chace clinic. No reason was given for the change of GP. Generally speaking the feeling one gets is that the GP you get is completely random based on availability. So I have no idea why they wanted me to change on this occasion. (An exception to the randomness was with a skin issue, followed through by the skin-specialist GP who dealt with it.) So as I said, having requested three appointments, the single appointment I was made to accept to deal with my three issues ran out of time. The GP said they would raise this with the practice management.
Visited September 2024
Review titled Kenyon Medical Centres
Replied on 12 September 2024
Dear Patient, Thank for your review. Patient feedback is important to us and we apologies for any miscommunication and inconvenience caused. Please be aware if you require a specific clinician this can encounter a wait as appointments are allocated on availability of clinicians. If you have several issues please request a double appointment. Your comments will be passed on to the reception staff. Kind regards Kenyon Medical Centres
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Review titled Long waiting time
Rated 3 stars out of 5
by Anonymous - Posted on 18 September 2024
When trying to book for my 7 year old I had to wait two weeks for an appointment. Thought she had a chest infection.
Visited September 2024
Review titled Kenyon Medical Centres
Replied on 19 September 2024
Dear Patient, Thank you for your review. Patient feedback is important to us and we are sorry to hear about your difficulties obtaining an appointment as we try to book appointment for children promptly, however I am unable to contact further without patient details. Please be aware Community Pharmacies are able to consult and give medication if appropriate. You can also "contact us online" via our website and a clinician will respond within 1-2 working days. Kind regards Kenyon Medical Centres
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Review titled My Visit to the GP
Rated 5 stars out of 5
by R.Mann - Posted on 29 September 2024
I had a good experience and the GP was helpful, He checked the problems I was concerned about and reassured me I was ok, he also referred me to the hospital to have a Exray, I'm waiting to hear from the hospital.
Visited September 2024
Review titled Kenyon Medical Centres
Replied on 01 October 2024
Dear Patient, Thank you for your review. Patient feedback is important to us and we are happy to hear your experience was positive. Kind regards Kenyon Medical Centres
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Review titled Really professional practice
Rated 5 stars out of 5
by Anonymous - Posted on 20 September 2024
My appointment was easy to book and with the practitioner of my choice, within the same week. He was able to diagnose the issue and he has referred me to a specialist for further evaluation and treatment.
Visited September 2024
Review titled Kenyon Medical Centres
Replied on 23 September 2024
Dear Patient, Thank you for your review. Patient feedback is important to us and we appreciate your comments. Kind regards Kenyon Medical Centres
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Review titled Comfortable Appointments
Rated 5 stars out of 5
by JohnW - Posted on 21 September 2024
Last appointment was fine, doctor listened to the situation and advised accordingly. Very thorough and pleasant.
Visited September 2024
Review titled Kenyon Medical Centres
Replied on 23 September 2024
Dear Patient, Thank you for your review. Patient feedback is important to us and we are happy to hear your experience was positive. Kind regards Kenyon Medical Centres
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Review titled Good
Rated 5 stars out of 5
by Jennifer Vince - Posted on 18 September 2024
The person I saw was very good in fact excellent in advise he gave me would recommend him to my friends and family a very big thank you to you .
Visited September 2024
Review titled Kenyon Medical Centres
Replied on 19 September 2024
Dear Patient, Thank you for your review. Patient feedback is important to us and we are happy you have found our additional services at the practice beneficial. Kind regards Kenyon Medical Centres
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Review titled Brilliant first visit
Rated 5 stars out of 5
by Ward Simon - Posted on 07 September 2024
The doctor that I met was fantastic and friendly.Reception staff were very helpful on arrival at the practice.
Visited September 2024
Review titled Kenyon Medical Centres
Replied on 09 September 2024
Dear Mr Ward, Thank you for your review. Patient feedback is important to us and we appreciate your comments. Kind regards Kenyon Medical Centres
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Review titled Alright
Rated 3 stars out of 5
by Katherine - Posted on 25 September 2024
It was okay nothing special like my last doctor who went above and beyond with the care given and this one was very unsure of her self but appart from that she was very nice and still found the problem
Visited September 2024
Review titled Kenyon Medical Centres
Replied on 25 September 2024
Dear Patient, Thank you for your review. Patient feedback is important to us and we appreciate your comments. Kind regards Kenyon Medical Centres
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Review titled Very thorough consultation
Rated 5 stars out of 5
by Wendy Maguire - Posted on 21 September 2024
Doctor was very knowledgable put me at ease and was extremely thorough in her examination and diagnosis
Visited September 2024
Review titled Kenyon Medical Centres
Replied on 23 September 2024
Dear Mrs Maguire, Thank you for your review. Patient feedback is important to us and we are happy to hear your recent experience at the surgery was positive. Your comments will be passed on the consulting clinician. Kind regards Kenyon Medical Centres