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Keats Grove Surgery

17 Keats Grove, Wolverhampton, West Midlands, WV10 8LY

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  1. Review titled Disappointed with the service

    Rated 1 star out of 5

    by Anonymous - Posted on 14 August 2023

    Very disapointed. Before covid that was great surgery, but now it looks like they just coming to work to receive money and go home. Mission impossible to get the appoitment. Open at 8am start calling they not picking up phone untill 11am , after saying they dont have anymore appoitments. Call after 1pm to make at different day calling after they say no appoitment for not urgent case call monday. If it's urgent call next morning from 8am . And week by week same story. Came to reception 8.30 they say all apoitments gone need call . Waiting area is totally empty, 1 person waiting. Need urgent appoitment because need emergency referal to specialist which waiting 3 months. And healt gone worst. 4 times been call ambulance. Show the request from emergency Sdec doctor. Problem with heart . Need to be checked urgently. No one cares. Emergency say go to GP , but GP not able to receive appoitment. They say can't do nothing. Looks like they geting Bonuses from every person who they refuse and not giving a proper help to patience who need it .

    Visited August 2023

    Report as unsuitable

    Keats Grove Surgery has not yet replied.