Irwell Medical Practice
Irwell Medical Centre, Irwell Mill, Rochdale Road, Bacup, Lancashire, OL13 9NRContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Vaccinations
Rated 2 stars out of 5
by James Graham - Posted on 12 October 2024
My wife and I have been patients with Irwell Medical Practice for several years and have had excellent care throughout. A year or two ago we were invited to have annual flu vaccination at our local pharmacy before any invitation from Irwell. We had our vaccination at the pharmacy. A little later we had an admonitory message from Irwell saying that they were our care provider and we should not go elsewhere for vaccinations. This year we have had innumerable opportunities to have flu and Covid vaccinations elsewhere, but ignored them to have the vaccinations at Irwell. We made a point of ensuring that our appointment was for both. We attended today to be told that Covid vaccination was not available. This is an admonitory rebuke to Irwell Medical Practice that we appreciate your otherwise excellent care, but that we will be going elsewhere in future for vaccinations.
Visited October 2024
Irwell Medical Practice has not yet replied.
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Review titled Great physio team
Rated 4 stars out of 5
by Mrs. N - Posted on 14 March 2023
Excellent and efficient communication. Extremely helpful and respectful. Very clear in advice and further help. Made me feel understood, relaxed and helped me a great deal in my recovery. The staff member made me feel at ease about my pain and what I am going through. I left feeling reassured and comforted knowing that I have exercises to aid my recovery and a full recovery plan ahead. This staff member is a real asset for the team. I am now looking forward to my physiotherapy sessions ahead.
Visited March 2023
Review titled Irwell Medical Practice
Replied on 20 March 2023
Thank you for your lovely comments Mrs N. We have quarterly full practice meetings where we bring up any compliments for the surgery, and any learning events which may have happened which need bringing to our attention. So we appreciate good feedback. Thank you again.