Iridium Medical Practice
299 Bordesley Green East, Stechford, Birmingham, West Midlands, B33 8TAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great practice
Rated 5 stars out of 5
by Shamim - Posted on 04 September 2024
I had an issue with a service I had been referred to and contacted my GP about my concerns at the poor service I received and they were quick at getting back to me and offering a solution.
Visited September 2024
Iridium Medical Practice has not yet replied.
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Review titled Not good at all. Can't wait to switch to another surgery.
Rated 1 star out of 5
by Dave England - Posted on 13 August 2024
Our small family GP surgery was merged into Iridium several years ago and it's just been a constat stream of frustration & poor treatment. You never see the same doctor twice so when your suffering long term problems your constantly having to explain everything from the beginning and often get given a completely different diagnosis from each person you see even though you are describing the same symptoms. And after been admitted to A&E by problem ended up been none of the things any of the 5-6 doctors I had seen at Iridium had said it was and as it turned out i'd also been perscribed tablets that made things worse for me and which shouldn't have even been prescribed for the thing that doctor said he felt it was. I've also come to find out that they have 2 sets of medical records for me at the surgery and that neither are complete and that some of the notes made by doctors i've seen have not even been done correctly & missed out big chunks of symptoms I had described to them during the consultations. It's also often difficult to even get in touch with them. I've been waiting on the phone for over an hour today trying to get in touch with the nurse. And this is a regular problem. It's just an awful practice, The worst i've ever been with in the 46 years i've been alive and i'm currently in the process of transferring to a smaller one thats been recommended by my wife's brother who also left Iridium about 2 years ago due to having similar complaints. Goodbye & good riddence!
Visited August 2024
Review titled Iridium Medical Practice
Replied on 29 August 2024
Dear Dave, Thank you for your review. We are sorry to hear about your negative experience. Please contact our specialist Patient Experience Team so we can look into this matter further and assist you. Best wishes, Practice Management Team
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Review titled Good service from nurse
Rated 4 stars out of 5
by Anonymous - Posted on 23 July 2024
The service I received from the nurse was excellent . They did a quick check up . And cancelled an appointment that I didn't require.
Visited July 2024
Review titled Iridium Medical Practice
Replied on 29 August 2024
Dear Anonymous, Thank you for your review on our service. We shall forward your feedback to our nurse. Best wishes, PRACTICE MANAGEMENT TEAM
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Review titled Brilliant nurse
Rated 5 stars out of 5
by Anonymous - Posted on 22 July 2024
The nurse was understanding and very good. I felt at ease at my appointment and it wasn’t rushed. Really lovely nurse. Need a few more like this.
Visited July 2024
Review titled Iridium Medical Practice
Replied on 23 July 2024
Dear Patient, Thank you for your feedback. We are pleased to hear you had a good experience with us. We will pass on your kind comments to this Nurse. Best wishes, Practice Management Team
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Review titled Very happy with the service
Rated 5 stars out of 5
by Anonymous - Posted on 05 July 2024
Had a service provided by a doctor and their assistant … they were both amazing made me feel very comfortable and welcome would definitely recommend
Visited July 2024
Review titled Iridium Medical Practice
Replied on 20 July 2024
Dear Patient, Thank you for your feedback. We are pleased that you had a positive experience with us and our clinical staff. We will pass on your kind comments. Best wishes, Practice Management Team
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Review titled Good practice
Rated 5 stars out of 5
by Adeola Salawu - Posted on 24 July 2024
The doctor was friendly and went all out to provide the necessary medical attention Infact, I took my daughter there and I just added to the doctor that my tongue has thrush as stated by the previous doctor and I was unable to get the prescribed medication, this doctor recommended another medication which worked for the thrush and pain.
Visited July 2024
Review titled Iridium Medical Practice
Replied on 29 August 2024
Dear Adeoloa , Thank you for your review. We are pleased you had a good experience. We will forward your comments on to our Team. Best wishes, Practice Management Team
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Review titled Great oractice
Rated 5 stars out of 5
by Zaheer - Posted on 23 July 2024
I attended the practicee see for blood tests and diabetes check up. I was treated kindly and with respect. The appointment was completed satisfactorily and quickly.
Visited July 2024
Review titled Iridium Medical Practice
Replied on 23 July 2024
Dear Zaheer, Thank you for your feedback. We are pleased you had a good experience with us. We will share your kind feedback with our staff. Best wishes, Practice Management Team
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Review titled Excellent service
Rated 4 stars out of 5
by Anonymous - Posted on 23 July 2024
One of the lovely ladies who helps me to book my appointments has recently informed me of smear results. She was very informative and helped to put my mind at ease. Would be more than happy to speak to her about any future appointments
Visited July 2024
Review titled Iridium Medical Practice
Replied on 29 August 2024
Dear Anonymous, Thank you for your review. We will forward your kind comments on to our Team. Best wishes, Practice Management Team
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Review titled Great practise
Rated 5 stars out of 5
by Anonymous - Posted on 20 July 2024
I had cervical smear with nazia khan..she was very helpful polite and co operative She explained whole process nicely I really appreciate Want to meet again
Visited July 2024
Review titled Iridium Medical Practice
Replied on 20 July 2024
Dear Patient, Thank you for your feedback. We are pleased that you had a positive experience with us and our Nurse, Nazia Khan. We will pass on your kind comments. Best wishes, Practice Management Team
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Review titled Fantastic nurse
Rated 5 stars out of 5
by Sarah Cotterill - Posted on 21 June 2024
I came to have my smear test done and everything was explained so well by the nurse, the procedure was carried out in a professional manner and made me feel very at ease. The nurse allowed me time to ask questions and took the time to explain in detail. Very friendly, polite and professional
Visited June 2024
Review titled Iridium Medical Practice
Replied on 29 June 2024
Dear Sarah, Thank you for your review. We are pleased to hear you had a fantastic experience with our Nursing Team (we will feed back your comments to this Nurse). Best wishes, Practice Management Team IRIDIUM MEDICAL PRACTICE