Hulme Hall Medical Group
Smithy Green, Hulme Hall Road, Cheadle Hulme, Cheadle Wood, Cheadle, Cheshire, SK8 6LUContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Hulme Hall Medical Group.
Reviews
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Review titled A very good practice
Rated 5 stars out of 5
by michael whalley - Posted on 07 November 2023
Efficient thorough and welcoming Reception staff are polite and very helpful and the GPS are efficient and helpful
Visited November 2023
Review titled Hulme Hall Medical Group
Replied on 13 November 2023
Dear Michael, Thank you for your kind words. Having positive feedback and reviews helps build staff morale, patient trust and confidence in the practice and the services we provide. Kind Regards Tracy Platt
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Review titled Good practice arrived early
Rated 3 stars out of 5
by Beverley Foden - Posted on 09 November 2023
Arrived early,went in to see the nurse for blood tests, she was very polite and, the receptionist told me to go to the porch and use the screen,she could have been a bit pleasant it costs nothing.
Visited November 2023
Review titled Hulme Hall Medical Group
Replied on 16 November 2023
Dear Beverley, Thank you for taking the time to share your experience with us. It is lovely to read your appointment with the nurse was a positive one although I am saddened to learn you was not met with such a pleasant greet at Reception on arrival. Please be assured, your feedback provides us a valuable insight into our services from the patients’ perspective and encourages service improvements. Should you wish to discuss your greet experience further, please contact the practice to speak with the Operational Manager.
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Review titled Very helpful
Rated 5 stars out of 5
by Nina Caine - Posted on 07 November 2023
I was extremely pleased with the response on two occasions, one a doctors appointment face to face and another telephone response, very caring. The only thing that upset me was that I got a message to say I had missed an appointment when I had rung to cancel it hence my then phone appointment.
Visited November 2023
Review titled Hulme Hall Medical Group
Replied on 13 November 2023
Dear Nina, Thank you for your kind words. Having positive feedback and reviews helps build staff morale, patient trust and confidence in the practice and the services we provide. I am sorry you were upset receiving a missed appointment notification and your communication to cancel your appointment was not acted on as promptly as we would of liked. There is huge pressure throughout the NHS on appointment availability and by increasing awareness of this problem, enforcing our policy robustly, we aim to reduce the number of DNAs in order to free up appointments for those who need them. We also appreciate that on occasions, there are special circumstances which may have result in a DNA notification out of patients control and would advise patients to inform reception when this applies so we can take this into consideration. On occasions, a DNA notification can be sent in error, as it was in this case, to which we also kindly encourage patients to contact our reception staff to discuss this further so we can rectify patients records accordingly. Thank you again for your feedback. Kind Regards Tracy Platt
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Review titled Great servive
Rated 5 stars out of 5
by Anonymous - Posted on 11 November 2023
I had a blood test. Seen on time, the nurse was extremely efficient - everything prepared when I entered the room. Blood efficiently and easily taken (no bruising). I was out within 2 minutes. Thank you
Visited November 2023
Review titled Hulme Hall Medical Group
Replied on 13 November 2023
Thank you for your kind words. Having positive feedback and reviews helps build staff morale, patient trust and confidence in the practice and the services we provide. Kind Regards Tracy Platt
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Review titled Best Practice
Rated 5 stars out of 5
by Anonymous - Posted on 10 November 2023
Polite, caring & efficient staff across the board. The practice was busy on the day of my appointment but I didn’t have to wait long to been called. GP’s & Nursing staff personally greet patients which is great, puts you at your ease.
Visited November 2023
Review titled Hulme Hall Medical Group
Replied on 13 November 2023
Thank you for your kind words. Having positive feedback and reviews helps build staff morale, patient trust and confidence in the practice and the services we provide. Kind Regards Tracy Platt
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Review titled Excellent service and immediate referral booked
Rated 5 stars out of 5
by Anonymous - Posted on 11 November 2023
First class service from start to finish with clear diagnosis and explanation of future steps. Referral to hospital for x ray made immediately with explanation of how follow up would be communicated. Thank you .
Visited November 2023
Review titled Hulme Hall Medical Group
Replied on 13 November 2023
Thank you for your kind words. Having positive feedback and reviews helps build staff morale, patient trust and confidence in the practice and the services we provide. Kind Regards Tracy Platt
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Review titled Faultless service
Rated 5 stars out of 5
by Anonymous - Posted on 07 November 2023
Excellent check up by GP... Very thorough and untrusted, detailed review. Would happily recommend the practice to all in need.
Visited November 2023
Review titled Hulme Hall Medical Group
Replied on 13 November 2023
Thank you for your kind words. Having positive feedback and reviews helps build staff morale, patient trust and confidence in the practice and the services we provide. Kind Regards Tracy Platt
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Review titled Very efficient
Rated 5 stars out of 5
by Sue M - Posted on 14 November 2023
I saw one of the trainee GPS at the surgery. She listened to my concerns, examined me and I was referred and had confirmation with in a few hours. Thank you for your kindness and compassion.
Visited November 2023
Review titled Hulme Hall Medical Group
Replied on 14 November 2023
Dear Sue, Thank you for your kind words. Having positive feedback and reviews helps build staff morale, patient trust and confidence in the practice and the services we provide. Kind Regards Tracy Platt
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Review titled Caring GPs.
Rated 5 stars out of 5
by Julie B - Posted on 03 October 2023
Doctors I have seen/spoken with have been very caring and compassionate. Very quick to respond to requests and always involve me with making decisions. Very happy with the surgery.
Visited October 2023
Review titled Hulme Hall Medical Group
Replied on 04 October 2023
Dear Julie, Thank you for your kind words. Having positive feedback and reviews helps build staff morale, patient trust and confidence in the practice and the services we provide. Kind Regards Tracy Platt
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Review titled Great Practice
Rated 5 stars out of 5
by Jason Searle - Posted on 16 November 2023
Moved to the area 2 years ago. This is a great practice with great use of Information Technology. The staff are really helpful and I have seen Nurse Practitioners and doctors. They are always excellent.
Visited October 2023
Review titled Hulme Hall Medical Group
Replied on 16 November 2023
Dear Jason, Thank you for your lovely comments. Having positive feedback and reviews helps build staff morale, patient trust and confidence in the practice and the services we provide. Kind Regards Tracy Platt