Holmwood Corner Surgery
134 Malden Road, New Malden, Surrey, KT3 6DRContact details and opening times
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Reviews
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Review titled New system
Rated 3 stars out of 5
by Anonymous - Posted on 12 September 2022
had appt last wed 7 sept dr said they would send prescription to chemist, i go to chemist they have not got it, so have to wait till monday to phone surgery, no 11 in line so try to do their online form(we are both in our 70's and not computer savvy at all )however i somehow managed to fill in the form only to get a message at the end to say someone would get back to me buy thursday. i think this new system is really frustrating instead of making things easier it seems to take more time and is making reception a lot more work i am not surprised the ladies on reception are seeming a little rude sometimes.
Visited September 2022
Review titled Holmwood Corner Surgery
Replied on 23 October 2023
Dear Patient, I am sorry you did not have a good experience with the practice on this occasion. We were in the middle of a transitional phase with the new system. I sincerely hope our service has improved. Please do not hesitate to contact me at the practice should you wish to discuss this further. Kind regards, Nacima Abdi Business Manager