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Holly Tree Surgery

42 Boundstone Road, Wrecclesham, Farnham, Surrey, GU10 4TG

Contact details and opening times

Patient ratings and reviews

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Reviews

Displaying 1 to 5 of 5

  1. Review titled Poor Service

    Rated 1 star out of 5

    by Anonymous - Posted on 13 September 2023

    GP practice unfortunately not very helpful. Called up yesterday morning and said it was emergency I could not see a Dr for 2 weeks, Nurse was meant to call me, she could not even call me back that day got a text saying would call me 4 days later on Friday at 3pm due to short staff. Then called 111 absolutely amazing - very professional spoke to 3 operators all within 45 mins ultimately scaling up to a Dr. Help of conversations and photos, diagnosis made of a recurring illness that causes severe pain. 30 mins later medication at pharmacy, my wife picked up. First sleep in 4 days and on the mend this morning. Sadly not the first time my family has had very poor patient service from here - the last time could have been fatal if not for the fabulous care of Firmly children's A & E.

    Visited September 2023

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  2. Review titled wonderful practice

    Rated 5 stars out of 5

    by Katherine Walker - Posted on 16 June 2023

    I have very recently joined this practice. And I cannot speak more highly of the service I have received from all the staff. It is a warm and welcoming place and extremely efficient. Unfortunately since I joined I have been embarrassed to have a whole string of medical problems. I have been so impressed with the service and care I have received. I have no regrets about changing to this practice, my only regret, that I didn't do it earlier. They certainly deserve their 5 stars and no I am not related to anyone!

    Visited June 2023

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  3. Review titled Very helpful nurse practitioner

    Rated 3 stars out of 5

    by Anonymous - Posted on 21 June 2023

    It’s rare to be able to see anyone face to face in the surgery these days, so I was very grateful to the kind nurse practitioner who helped me.

    Visited June 2023

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  4. Review titled Excellent service and communication

    Rated 5 stars out of 5

    by Anonymous - Posted on 03 March 2023

    I managed to see a person same day and was left feeling very reassured and steps in place to continue treatment. I even had a follow up call the next day with more information. I did not feel rushed in the appointment. I cannot fault the service I recently received and would highly recommend this practice. I feel very lucky.

    Visited March 2023

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  5. Review titled Fabulous staff and service

    Rated 5 stars out of 5

    by Malcolm Harrison - Posted on 30 November 2022

    I have always considered myself to be very lucky to be a patient at this surgery. This was once again proven today where the care I have received was as usual first class. I had the need to phone this morning as I was anxious about a couple of areas of my skin and felt someone should really take a look. From my initial call I was immediately phoned back by the Advanced Nurse Practitioner and without any hesitation I was invited to a face to face appointment at 10-30am. After a thorough and helpful check my mind was immediately put at rest but more than that a full explanation of everything was provided in a kind but professional way. Fantastic first class service today as ever!!

    Visited November 2022

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