Hollies Medical Centre
Hollies Road, Halewood Vlge, Liverpool, Merseyside, L26 0THContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Hollies Medical Centre.
Reviews
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Review titled Friendly, helpful staff.
Rated 4 stars out of 5
by Mr & Mrs WT - Posted on 26 April 2024
We decided to register with Hollies Medical Centre having moved to Halewood recently. Both my Wife and I have chronic health issues so have had need to contact the practice regularly. Took my Wife for a diabetes review with the Practice Nurse who went over and beyond expectations. Taking time to counsel my Wife and giving us guidance with regards to the support the Practice could offer us in the transition to NHS services in Knowsley. Which, is in a different NHS trust to our previous home. The reception staff have also been friendly and helpful whenever we have called in. Our GP appointments have not felt rushed. We have felt reassured when explaining our medical problems and in the planning of our medication and care pathways. All in all our experiences of the Practice so far have been positive.
Visited April 2024
Review titled Hollies Medical Centre
Replied on 02 May 2024
Dear Patients Thank you for taking the time to share your positive review which has been shared with the team. We understand it can be unsettling for patients when they join a new practice and we are pleased that the transition has been a positive experience for you both Kind Regards Jayne Birkett - Practice Manager
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Review titled Great team
Rated 5 stars out of 5
by Anonymous - Posted on 15 March 2024
Booked in on arrival self / very easy ! Seen GP who reviewed all recent health issues and planned procedures! Gave prescription to aid with current problem! All good 👍🏻 excellent service as usual !
Visited March 2024
Review titled Hollies Medical Centre
Replied on 18 March 2024
Dear Patient Thank you for taking the time to leave your positive review of your recent experience Jayne Birkett - Practice Manager
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Review titled Practice review
Rated 4 stars out of 5
by Angela Lamb - Posted on 13 March 2024
I have been with this practice years and have seen many changes some good some not so The staff have always worked hard to assist patients as have the practitioners My recent appointment was no exception I was able to have an appointment with my GP whom I feel comfortable with and was given the time to explain my problem without feeling pressure to “hurry up”I was referred on to the appropriate team for assessment the same day In this climate of uncertainty in our NHS I have complete confidence in the surgery They all work tirelessly to deliver a high standard of care given the obstacles they face … 10 out of 10
Visited March 2024
Review titled Hollies Medical Centre
Replied on 14 March 2024
Hi Angela, thank you for taking the time to leave your positive experience I have shared your comment with the team Jayne Birkett - Practice Manager
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Review titled Very helpful
Rated 4 stars out of 5
by Sheila - Posted on 09 February 2024
The service at the hollies has improved significantly and I find the existing staff very efficient and willing to help. My only criticism is the appointment system.
Visited February 2024
Review titled Hollies Medical Centre
Replied on 16 February 2024
Hi Sheila Thank you for taking the time to leave a review which has been shared with the team Jayne Birkett - Practice Manager
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Review titled Good practice
Rated 4 stars out of 5
by David Rowlands - Posted on 26 January 2024
Doctor answered all my questions and advised what action to take also recommended which medication to take also very helpful and pleasant
Visited January 2024
Review titled Hollies Medical Centre
Replied on 13 February 2024
Dear Mr Rowlands, thank you for taking the time to leave a review. Your comments have been shared with the team Jayne Birkett - Practice Manager
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Review titled Good practice
Rated 4 stars out of 5
by Mr J Bakstad - Posted on 06 January 2024
The practice has been improving over the last 12 months is gradually returning to being an excellent practice, hopefully this trend will continue to improve and return to a excellent practice.
Visited January 2024
Review titled Hollies Medical Centre
Replied on 08 January 2024
Dear Mr Bakstad, thank you for taking the time to leave your positive review about the Practice. We have made a number of improvements over the last 12 months to benefit the patients at the Hollies. Your comments will be shared with the team Jayne Birkett - Practice Manager
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Review titled Extremely good practice
Rated 5 stars out of 5
by Anonymous - Posted on 22 December 2023
I’m rang for an appointment at 8am this and got an appointment at 10am. If you’re patient you can get an appointment, I’ve never had a problem. Thank you to all the staff who are professional and helpful.
Visited December 2023
Review titled Hollies Medical Centre
Replied on 02 January 2024
Dear Patient, thank you for taking the time to share your recent positive experience. Your comment has been shared with the team Jayne Birkett - Practice Manager
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Review titled Excellent practice
Rated 5 stars out of 5
by Anonymous - Posted on 01 December 2023
All staff clerical and medical provide excellent service Patients treated with respect and friendliness in all aspects
Visited December 2023
Review titled Hollies Medical Centre
Replied on 11 December 2023
Dear Patient Thank you for sharing your positive review of the practice, your feedback has been shared with the team Jayne Birkett - Practice Manager
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Review titled It was easy to make an appointment
Rated 3 stars out of 5
by Anonymous - Posted on 10 November 2023
I took my son for an appointment, it felt a bit rushed, not much has really happened since the appointment, no communication on what happens next, we both felt a little disappointed. Will have to explore or avenues of support.
Visited November 2023
Review titled Hollies Medical Centre
Replied on 13 November 2023
Dear Patient Thank you for taking the time to leave your review. I am sorry you both felt disappointed. If you would like to contact me at the Practice I would be more than happy to assist you with any outstanding health issues Jayne Birkett - Practice Manager
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Review titled Helpful and supportive
Rated 4 stars out of 5
by David Cox - Posted on 27 October 2023
I had bronchitis and failed to book an emergency appointment by telephone on Monday so visited the surgery early the next morning and received a same day doctors appointment. After diagnosis my antibiotic prescription was sent digitally to the registered pharmacist and i picked it up an hour later
Visited October 2023
Review titled Hollies Medical Centre
Replied on 30 October 2023
Hi David Thank you for taking the time to leave a review, we hope you are feeling much better after your recent appointment Jayne Birkett - Practice Manager