Holdenhurst Site of Shelley Manor & Holdenhurst MC
Holdenhurst Site, 199 Holdenhurst Road, Bournemouth, Dorset, BH8 8DEContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Really quick prescription
Rated 5 stars out of 5
by Anonymous - Posted on 10 October 2022
I needed a prescription quickly when I was going on holiday. I used Econsult and received a prescription and a very courteous email in less than 2 days. I had thought I would need to see the Dr face to face, but a family member recommended I use the Econsult service, so I did. Your service was really efficient and meant I had the prescription well in time for my holiday. Thanks so much.
Visited September 2022
Review titled Holdenhurst Site of Shelley Manor & Holdenhurst MC
Replied on 12 October 2022
Dear patient Thank you for your kind review lovely to read you have found the e-consult service helpful. Kind Regards Michelle Deary Operations & HR Manager
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Review titled Big practice
Rated 4 stars out of 5
by Anonymous - Posted on 07 October 2022
I have a standung 10 week appointment and every time at Holdenhurst Road they have been on time. The service i got through the NHS app requsting a sick note was quick and great response from the surgery. I also called and for the first time in a long time it was answered almost immediately.
Visited September 2022
Review titled Holdenhurst Site of Shelley Manor & Holdenhurst MC
Replied on 07 October 2022
Dear patient Thank you for your review of your experience with the practice. We welcome all patient feedback as it helps improve the service we provide to our patients. We have made many improvements in the past year with our telephone system and feedback has improved thank you for your comments i will forward to the team. Kind Regards Michelle Deary Operations & HR Manager
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Review titled Attentive and Supportive Staff
Rated 4 stars out of 5
by Anonymous - Posted on 05 October 2022
I gained my appointment fuss free, no hurdles whatsoever, and supportive staff. The GP listened and acted upon my concerns with a referral being made.
Visited September 2022
Review titled Holdenhurst Site of Shelley Manor & Holdenhurst MC
Replied on 05 October 2022
Dear patient Thank you for your very kind feedback, the practice appreciates you taking the time to leave your complimentary review. Kind Regards Michelle Deary Operations & HR Manager