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Holburne Road Surgery

201-203 Holburne Road, London, Greater London, SE3 8HQ

Contact details and opening times

Patient ratings and reviews

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Help others by sharing your thoughts and experiences about Holburne Road Surgery.


Reviews

Displaying 1 to 2 of 2

  1. Review titled Poor practice

    Rated 1 star out of 5

    by Paul Leeta - Posted on 11 May 2023

    This is the third time have visited this practice with different issues and have had bad reception from the reception desk - very unhelpful,do care attitude,and shouting at clients - On the 10th was there to put it in a request for a Limbo (picc line prescription) after I handed my prescription to the reception who read it and threw it back to me saying the surgery doesn't deal with such all my explanation fell on deaf ears as she was just shouting....it was really a very toxic and depressing environment for me and have been advised by family and friends not to return this surgery

    Visited May 2023

    Report as unsuitable

    Review titled Holburne Road Surgery

    Replied on 31 July 2024

    Dear Paul Leeta, Thank you for taking the time to leave your review, and please accept our apologies that you have not received a more timely response. We are sorry to hear that you have had a bad experience at the practice. We take patient feedback and complaints very seriously. If you wish to discuss this further, please contact the surgery to provide your details and arrange a call back from our Complaints Administrator.

    Report as unsuitable


  2. Review titled Awesome practice

    Rated 5 stars out of 5

    by Anonymous - Posted on 02 April 2023

    The practice is the best. This is my first time attending the practice and I am very impressed with the way I was treated and taken good care of. The service provided by the members of staff is great.

    Visited March 2023

    Report as unsuitable

    Review titled Holburne Road Surgery

    Replied on 14 April 2023

    Dear Patient, thank you for leaving a 5* review. We are pleased to hear that you were happy with the care you received and will ensure we pass your comments on to the team.

    Report as unsuitable