Hobs Moat Medical Centre
Ulleries Road, Solihull, West Midlands, B92 8EDContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent Experience
Rated 5 stars out of 5
by Jennifer Mary Helen Herbert - Posted on 17 November 2023
My visit yesterday to Hobs Moat Medical Centre was really lovely. The desk staff smiled, were very helpful, polite and informative. I was seen on time by the doctor who gave me plenty of opportunity to explain my reason for being there. He was so kind, gave me all his attention plus explained my options, what could be done, what might be the cause, as well as listening and making me feel comfortable. Always talking to me, not at me as happens in many places, and always with a smile. And most important of all he made me feel I really mattered. Thank you.
Visited November 2023
Hobs Moat Medical Centre has not yet replied.
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Review titled Good appointment on the day but ..
Rated 3 stars out of 5
by Anonymous - Posted on 27 October 2023
I attended my gp appointment after waiting 6 weeks for a specific doctor. Lovely doctor, caring and understanding. My knee pain has been continuous for 11 weeks. It was suggested by my gp on the day that I attend a private clinic for a mri scan on my knee. By Friday, four days after my gp appointment I had not heard anything from the clinic, so I emailed the clinic to ask for an appointment date as they request that you do not call them. Only to be informed that no referral request had been received. Called surgery who confirmed that the referral had been sent!!! A message was sent to the administrator to resend the referral but this would not be done until Monday. All I can say this is almost a week wasted.
Visited October 2023
Hobs Moat Medical Centre has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Paul Wilson - Posted on 11 December 2023
I have recently suffered with a number of ailments, including shortness of breath, and inflammation of the toe. My general practitioner has been extremely supportive and helped me get past my ailments.
Visited October 2023
Hobs Moat Medical Centre has not yet replied.
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Review titled Great GP
Rated 5 stars out of 5
by Howsey76 - Posted on 19 September 2024
I have seen one doctor for the last 18 months or so, he was caring, understanding and dedicated to helping with my rehabilitation after suffering a back injury, anxiety and struggling with perimenopause symptoms. Nr is a real asset to the Hobs Moat team in addition to this the reception staff are mainly very approachable all bar 1 or 2 but they are doing their job which is hard.
Visited September 2023
Hobs Moat Medical Centre has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Mark Gordon - Posted on 21 September 2023
Went to the Doctors really feeling lost and confused ...but the Dr reassured me that he had my best interests at heart and that he's moving quickly to get me seen to at the hospital ..He's confidence reassured me that the this is the best way forward for me and I'm glad that i have got a practice like this..extremely fortunate.
Visited September 2023
Review titled Hobs Moat Medical Centre
Replied on 25 September 2023
Thank you for the review - we are striving to improve - we now also offer all appointments face to face or telephone whatever suits you best.
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Review titled Great consultation
Rated 4 stars out of 5
by Colin lawrie - Posted on 26 September 2023
I have just had a consultation with a senior practice Dr I am very satisfied with the way the Dr explained everything thing of my medical condition, he was very reassuring and explained everything in plain language. I came out feeling reassured.
Visited September 2023
Review titled Hobs Moat Medical Centre
Replied on 26 September 2023
Thank you for your review is is always good to get feedback - we are all trying hard to give our patients a good service. Practice Manager
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Review titled Wonderful practice
Rated 5 stars out of 5
by Anonymous - Posted on 26 September 2023
My son was extremely poorly, the practice saw him promptly and the Doctor who attended to us was wonderful, explaining things well to me and in an age appropriate way to my son.
Visited September 2023
Review titled Hobs Moat Medical Centre
Replied on 19 October 2023
Thank you for you review - it is always good to hear when things go well - We are trying to introduce new and improved ways of working, we have also increased the numbers of staff in our reception team. Practice Manger
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Review titled Drs are good
Rated 3 stars out of 5
by Debbie powell - Posted on 22 September 2023
Took 40mins to get through which is really annoying sitting on the phone waiting the phone line’s definitely need improvement before covid this was never the case. Fortunately I got to speak to a dr who sorted my problem straight away which was the only bonus thankfully Please get the way we can get intouch quicker
Visited September 2023
Review titled Hobs Moat Medical Centre
Replied on 26 September 2023
Thank you Debbie for taking the time to feedback - The telephone system is being worked on currently - I have new staff starting and this will bring my levels up to full - its been unfortunate that in the middle of holiday session we have also had a number of staff go off with Covid. Later this year I hope to offer call backs for people who are unable to sit in a que. All appointments are now offered as Face to FAce or Telephone to suit the patient- Practice Manager
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Review titled Good Service
Rated 5 stars out of 5
by John Cottrill - Posted on 08 October 2023
Drs,Good Receptionists Good, Nurses good. Could be a little easier to see the same Doctor for follow up treatment. Telephoning the practice is most times very protracted but in all the service is very good.
Visited September 2023
Hobs Moat Medical Centre has not yet replied.
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Review titled Excellent Surgery
Rated 5 stars out of 5
by Patricia Watts - Posted on 21 September 2023
I have been a patient of this surgery for many years and would not want to go anywhere else . I have always been able to get an appointment and receive the best possible care This year especially I have had a lot of ill health and have been treated with the utmost professionalism and care . I feel very reassured that I am looked after by a doctor who always has time to explain things to me , treats me with patience and I have every faith that I am receiving the best possible care
Visited September 2023
Review titled Hobs Moat Medical Centre
Replied on 25 September 2023
Thank you for the review - we are striving to improve - we now also offer all appointments face to face or telephone whatever suits you best.