Higham Ferrers Surgery
Saffron Road, Higham Ferrers, Rushden, Northamptonshire, NN10 8EDContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Exceeded expectations
Rated 5 stars out of 5
by ValO - Posted on 23 September 2022
Very impressed with arrangements for our flu vaccinations - worked extremely well and everyone friendly and efficient.
Visited September 2022
Higham Ferrers Surgery has not yet replied.
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Review titled Could be improved.
Rated 3 stars out of 5
by JMG - Posted on 23 September 2022
Great service today, Covid injection done and flu jab given at the same visit. I feel very sorry for the receptionists who are constantly slated. They can only work within the parameters they are given and have to follow whatever it is the GP’s say. If there only 2 receptionists then there are only so many telephone calls they can answer and people in front of them to deal with. What I am unhappy with ( and other practices can manage this) is that it is not possible to make an appointment in advance. I start work at 7.45 am and cannot be on the telephone or in the queue, and most of the time I do not need an appointment immediately and would be happy to wait! I would like some response from the practice as to why this cannot be reinstated. I realise that people ‘forget’ their appointments and waste NHS time, but surely the GP’s waste time ringing people who do not answer ( because they had no idea what time to expect a call)
Visited September 2022
Higham Ferrers Surgery has not yet replied.
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Review titled Superb
Rated 5 stars out of 5
by Mike Ellson - Posted on 23 September 2022
Text message received today advising of walk in ‘fly vaccine’ clinic for over 50s I arrived at 3.45pm - checked in by receptionist - told where to queue - called into room by nurse - vaccine administered and back out to car park by 3.47pm Absolutely fantastic service / long it may continue Thankyou
Visited September 2022
Higham Ferrers Surgery has not yet replied.
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Review titled Excellent experience
Rated 5 stars out of 5
by Anonymous - Posted on 23 September 2022
Called in to walk-in flu jab clinic after receiving a notification text. No queuing, prompt processing by receptionist, straight through to nurse for my injection. Whole process took minutes, an excellent experience and service.
Visited September 2022
Higham Ferrers Surgery has not yet replied.
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Review titled Efficient flu vaccination
Rated 3 stars out of 5
by Graham - Posted on 23 September 2022
A text was sent out during the morning offering a walk-in influenza vaccination. Having turned up at the surgery, the process was quick and efficient and I was out in no time.
Visited September 2022
Higham Ferrers Surgery has not yet replied.
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Review titled Very efficient with vaccinations
Rated 3 stars out of 5
by Anonymous - Posted on 23 September 2022
I’ve had to resort to getting my partner to go to the surgery and queue as I can never get an appointment when I phone - my neighbour has the same issue - but when I do get an appointment the doctor is very helpful. It would be so much easier if they reinstated online booking. They have been very efficient with the Covid vaccinations and did the flu one at the same time today, avoiding the need for another trip and time away from work.
Visited September 2022
Higham Ferrers Surgery has not yet replied.
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Review titled Well organised!
Rated 4 stars out of 5
by Line Seale - Posted on 23 September 2022
I had Covid booster yesterday (22/9) and flu jab today. Both were very well organised and quick. Very happy with service. Both for over 50s
Visited September 2022
Higham Ferrers Surgery has not yet replied.