Henley Green Medical Centre
Henley Road, Coventry, West Midlands, CV2 1ABContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great support
Rated 4 stars out of 5
by Anonymous - Posted on 27 July 2023
I spoke to the pharmacist at the surgery. He was intentional in planning my medication, was clear in assessing symptoms during the medication review and provided great advice.
Visited July 2023
Henley Green Medical Centre has not yet replied.
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Review titled Very poor operation, not at all friendley
Rated 1 star out of 5
by Anonymous - Posted on 21 September 2023
All staffs are very rude and hard to contact surgery, phone line is always busy, I am suffering from epilapsy, to book appointment for GP ,need to call after 8am, from 8am phone line busy, not reachable, once able to get after long waiting all appointments are filled, intructed to call following day after 8am, same senario will be happened. I am trying to get GP since 6months, not happened yet
Visited March 2023
Review titled Henley Green Medical Centre
Replied on 12 August 2024
Dear Patient, Thank you for your feedback, I apologise for the poor service you have received at Henley Green Medical Centre. We are constantly looking at ways to improve our service and patient contact. Further training will be put in for our Care Navigators to ensure patients are listened to when trying to book appointments. You can also request an appointment online through our website.
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Review titled Poor service
Rated 2 stars out of 5
by Linda Trickett - Posted on 08 March 2023
I have ms and I have being trying to speak to a dr the last 2 days 1st day I rang at 8 kept getting cut of 2nd day rang at 3 min past 8 got a call back at 25 past 8 no appointments again so we’re do you go ??? No wonder A&E is full of people !!
Visited March 2023
Henley Green Medical Centre has not yet replied.
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Review titled Good Practice
Rated 5 stars out of 5
by Ellen Walker - Posted on 24 October 2022
My . husband and myself went for our Flu Jabs today.24th October . Seen the nurse .a lovely friendly lady ..Got our. Jabs all good . So. Thank You ...
Visited October 2022
Henley Green Medical Centre has not yet replied.
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Review titled Lovely friendly staff
Rated 5 stars out of 5
by Samantha Russell - Posted on 09 September 2022
Staff are always so happy to see you and really enjoy what they do. They're very thorough in making sure you're getting the right treatment you need.
Visited September 2022
Henley Green Medical Centre has not yet replied.
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Review titled hundred percent caring staff and doctors nurses
Rated 5 stars out of 5
by Kevin Ashby - Posted on 05 September 2022
Found the staff very friendly and helpful and the doctors, nurses were fantastic very professional.
Visited September 2022
Henley Green Medical Centre has not yet replied.
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Review titled Unhelpful and rude receptionist
Rated 1 star out of 5
by Anonymous - Posted on 27 September 2022
Unfortunately given a prescription for tablets not capsules.. tried asking the receptionist to ask doctor for a new prescription with correct medication. One receptionist was helpful.. but the other was rude and obstructive and cut me off the phone conversation twice meaning I had to come back and wait until doctor became available. This medication was for depression and anxiety so you could imagine this did not help.
Visited September 2022
Henley Green Medical Centre has not yet replied.