Hedingham Medical Centre
10 Falcon Square, Castle Hedingham, Halstead, CO9 3BYContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Very poor attitude to patient concerns
Rated 2 stars out of 5
by Anonymous - Posted on 22 October 2024
Practice manager knowledge is better than a doctor or so they think I raised my concerns. On my medication was told via a member of staff I couldn't get a second opinion from another GP but to phone in after 8.30 asking for a appointment which phone never gets through and that day's appointment have all gone
Visited October 2024
Hedingham Medical Centre has not yet replied.
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Review titled Great dispensary lady
Rated 5 stars out of 5
by Anne barber - Posted on 01 September 2023
Extremely good service sorting out my husbands medication from the autoimmune specialist and stomach surgeons letters.the lady concerned contacted me to discuss the medication quite a few times,very knowledgeable and reliable
Visited August 2023
Review titled Hedingham Medical Centre
Replied on 04 September 2023
Thank you for taking the time to comment on a member of our team, which I have passed on to the member of staff concerned.
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Review titled Above and Beyond
Rated 5 stars out of 5
by Helen - Posted on 20 February 2023
Huge shout out to Sible Hedingham practice, in particular to the fantastic Practice Manager who (through being made aware of my situation by the proactive receptionist) intervened, advised, guided and actioned great customer service, rectifying a pretty dire situation regarding nationwide shortage of my medication - she quickly took on board my situation and along with contacting the Specialist Practice Nurse, she also dealt with the local pharmacy on my behalf as I had completely lost the plot by then! I have recently moved to Sible Hedingham, from Colchester, and the transfer from my previous surgery to the Sible Hedingham practice has been seamless (with both Sible and Castle receptionists being very helpful/knowledgeable) which in turn naturally speeded the process up for me, as I understood fully what I needed to do. Difficult job at the best of times, but really can’t speak highly enough of my experience at the Sible Hedingham practice
Visited February 2023
Review titled Hedingham Medical Centre
Replied on 21 February 2023
Thank you. Your comments have been passed to the staff concerned and we appreciate your kind comments