Heavitree Practice
Heavitree Health Centre, South Lawn Terrace, Exeter, EX1 2RXContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great receptionists
Rated 5 stars out of 5
by Samantha Watson - Posted on 23 February 2024
I phoned twice today to hasten a prescription. Both times each receptionist was pleasant, courteous and keen to help. I was concerned I would be considered to be wasting time but at no point was I made to feel this. Thank you so much for speaking to me and for being so helpful with my queries.
Visited February 2024
Review titled Heavitree Practice
Replied on 26 February 2024
Dear Samantha Many thanks for taking the time to comment on the service you received from our receptionists. It' great to hear that things went well for you. I have shared your feedback with the Practice team. Kind regards Practice Manager
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Review titled Efficient and caring
Rated 5 stars out of 5
by Sue - Posted on 20 December 2023
I wanted to pass on my thanks for such excellent care and support, whether online (a great service) or in person, the staff at the Surgery are outstanding in their care and efficiency, and very much appreciated.
Visited December 2023
Review titled Heavitree Practice
Replied on 21 December 2023
Dear Sue Thank you so much for taking the time to post this review. Your kind words are very much appreciated, particularly at this busy time of year. I have shared your feedback with the whole team. Kind regards, Practice Manager
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Review titled Really helpful
Rated 5 stars out of 5
by Anonymous - Posted on 20 June 2023
The receptionisust and doctors really listen to your needs. They were very helpful to me las week. Reassuring and helpful with me
Visited April 2023
Review titled Heavitree Practice
Replied on 20 June 2023
Thank you so much for taking the time to comment on our care and service. It is always great to hear that we are meeting our patients' needs. I will ensure that this review is shared with all of the Practice team. Kind regards Practice Manager