Heartwood Medical Practice
Swadlincote Health Centre, Civic Way, Swadlincote, Derbyshire, DE11 0AEContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Good service
Rated 5 stars out of 5
by Stephen Veal - Posted on 10 October 2024
Staff were very polite and helpful I was seen earlier than my appointment time and everything was explained by the nurse as she went through the procedure
Visited October 2024
Heartwood Medical Practice has not yet replied.
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Review titled Good practice
Rated 4 stars out of 5
by Anonymous - Posted on 10 October 2024
Invited for flu vaccination. Reminder sent so that appointment not forgotten. The appointments were well organised so involved very little waiting time.
Visited October 2024
Heartwood Medical Practice has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by Mrs C M Baker - Posted on 10 October 2024
There were plenty of staff available to cope with the vaccination and the one way system made for a swift flow of patients.
Visited October 2024
Heartwood Medical Practice has not yet replied.
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Review titled Good practice
Rated 5 stars out of 5
by Dave - Posted on 10 October 2024
Fast and efficient service. I was there for a flu jab and was in and out in less than three minutes
Visited October 2024
Heartwood Medical Practice has not yet replied.
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Review titled Flu vaccines
Rated 5 stars out of 5
by Anonymous - Posted on 15 October 2024
Very friendly, quick and efficient service. Arrived, received flu jab and left surgery all within 5 minutes.
Visited October 2024
Heartwood Medical Practice has not yet replied.
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Review titled Efficient and friendly practice
Rated 5 stars out of 5
by Linda W - Posted on 10 October 2024
The organisation for flu injections was really good. We were given it in the first week they were available and could go together as a couple. Wait time was just a few minutes and the nurse was kind and efficient. Great job
Visited October 2024
Heartwood Medical Practice has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Graham H Joynes - Posted on 10 October 2024
On arrival was directed to read a board on possible side effects by staff member. Then taken to a treatment room where I received vaccine by friendly staff member. Excellent service.
Visited October 2024
Heartwood Medical Practice has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Kath - Posted on 10 October 2024
A friendly greeting, directed to the correct room and then a flu jab given after taking my details, all done in an efficient way. Thank you
Visited October 2024
Heartwood Medical Practice has not yet replied.
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Review titled Flu vaccination
Rated 5 stars out of 5
by Robert Elkins - Posted on 18 October 2024
My flu vaccination appointment was completed swiftly and efficiently. It was nice to be greeted at the door and that separate rooms were set up to administer vaccines so there was little to no queueing. The nurse administering the vaccine was warm and friendly.
Visited October 2024
Heartwood Medical Practice has not yet replied.
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Review titled Time delays for appointment
Rated 2 stars out of 5
by Teresa Liquorish - Posted on 12 October 2024
My medication was stopped as waiting for a review. My medications are not yo be stopped as advised by hospital consultants I called to make an appointment for review and it is not my fault that the earliest appointment for this is 39th October. This has been resolved after visit to reception but feel that this should not happen.
Visited October 2024
Heartwood Medical Practice has not yet replied.