Hazelmere Medical Centre
58 Lutterworth Road, Blaby, Leicester, Leicestershire, LE8 4DNContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Wonderful care
Rated 5 stars out of 5
by Cassie Midgaff - Posted on 29 October 2024
Today I was seen by a doctor I haven’t seen at this surgery. She was professional and compassionate at the same time. I felt heard and listened to great job.
Visited October 2024
Hazelmere Medical Centre has not yet replied.
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Review titled Great treatment from nurse and female GP
Rated 5 stars out of 5
by Sam - Posted on 21 October 2024
I recently came in for my cervical screening appointment which was carried out very competently by a friendly nurse. Issues detected during this appointment required me to see a GP and I was booked in for a 20 minute appointment the same week. The GP I saw was also great and very reassuring. This has always been my experience with this practice during the 10 years that I have been a patient here.
Visited October 2024
Hazelmere Medical Centre has not yet replied.
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Review titled Great staff
Rated 5 stars out of 5
by Kate - Posted on 06 August 2024
I witnessed today the lovely reception lady going above and beyond to help a person in the waiting area. She made this patient a cup of coffee and demonstrated true care and concern. It was heartwarming to see. I would like to thank her for always being so calm and helpful, it really does make a difference.
Visited August 2024
Hazelmere Medical Centre has not yet replied.
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Review titled Wasn’t impressed
Rated 5 stars out of 5
by Anonymous - Posted on 11 July 2024
Normally have really good experiences with this practice have been them many years and they have been all so very helpful, Upon visiting today I came out quite upset and miffed, I have been suffering with anxiety for a few months now and have always felt listened to on my past appointments, but was told today nothing is wrong with me ,go away, and stop wasting our time, as an anxiety sufferer, I have on previous appointments felt like I shouldn’t be there ,but what I feel is very real to me ,and doctors have always been u understanding, I seen a different doctor this time and wether this was said in jest I didn’t find it very professional and have been quite upset about it
Visited July 2024
Hazelmere Medical Centre has not yet replied.
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Review titled Booking appointments
Rated 4 stars out of 5
by Anonymous - Posted on 07 October 2023
I have no complaints with doctors decisions or treatments, howerever trying to get an appointment is almost impossible. I am an elderly lady who has to get up early to start phoning at 8 am. The phones are constantly busy and when I eventually get through all appointments are usually take. I was told there was a phone queuing system but when I asked if I remained on the phone I was told "no, you have to redial". I have even had a letter to say the Doctor wants to see you but once again it is extremely difficult to get an appointment. I know of other surgeries semi local that have a telephone queuing system and you are able to future book, hence saving spending up to an hour on the phone trying to get through and then being told "all appointments have been taken"
Visited September 2023
Hazelmere Medical Centre has not yet replied.
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Review titled Always there when I needed them
Rated 5 stars out of 5
by Trish - Posted on 02 May 2023
Doctors surgeries seem to be getting quite the bad reputation lately. Yes it is difficult to get an appointment and yes they are super busy. But! They have always been there for me when I needed them and have always helped me and in fact gone above and beyond on a few occasions too. I rarely see the same GP, but I always see one when I really need to and all the doctors I have seen and have been very helpful and I have felt well looked after. After reading so many bad reviews I felt the need to post a good one! So a thank you from me for always being helpful.
Visited May 2023
Hazelmere Medical Centre has not yet replied.