Hawthorn MC
Unit K, Fallowfield Shopping Centre, Birchfields Road, Manchester, Greater Manchester, M14 6FSContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Superb
Rated 5 stars out of 5
by Delia Vazquez - Posted on 24 August 2024
Service was factual delivered with lots of specialist knowledge and humour. Perfect. So lucky to have this available out of hours.
Visited August 2024
Review titled Hawthorn MC
Replied on 15 October 2024
Dear Delia, Many thanks for your feedback. I am pleased you are happy with our service. With kind regards Kay Williams Practice Manager
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Review titled Great
Rated 5 stars out of 5
by Anonymous - Posted on 17 August 2024
Really worth going so helpful and cheerful lovely staff diagnosed and prescribed all within 15 minutes of being seen
Visited August 2024
Review titled Hawthorn MC
Replied on 15 October 2024
Dear Patient, Many thanks for your feedback, I am pleased to hear of your positive experience at our surgery. With kind regards Kay Williams Practice Manager
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Review titled Unreliable Practice
Rated 1 star out of 5
by Anonymous - Posted on 04 July 2024
Page says that walk in is open until 20:00. 111 referred us to go there as our baby was with fever for days. We arrived at 19:30 and could clearly see people inside and they could see us but they did not move a finger. We entered anyways and they seemed very surprised and told us that they do not take anyone else after 19:30, even though there wasn't any other patients in the clinic. The nurse on the day blamed 111, but the website clearly says that they are open until 20:00. They should either change the information in this page to say that opening time is until 19:30 or train better the NHS staff. If they need 30 min for their admin work then surely the clinic should say they are only open until 19:30 to the public.
Visited July 2024
Review titled Hawthorn MC
Replied on 05 August 2024
Dear Patient, Thank you for feedback and bringing this to my attention. I can confirm we are open till 8pm Monday to Friday. I would be happy to look into this in depth if you would like to email in to the practice on gmicb-mh.hawthorn@nhs.net. With kind regards Kay Williams Practice Manager
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Review titled 5 stars
Rated 5 stars out of 5
by John - Posted on 06 August 2024
I got down early and was seen quickly, my reason for going was a bit of a strange one but I was well looked after and dealt with very professionally. Put me at ease despite circumstances, very much appreciated
Visited July 2024
Review titled Hawthorn MC
Replied on 15 October 2024
Dear John, Thank you for taking the time to leave us feedback. I am pleased to hear we could help. With kind regards Kay Williams Practice Manager
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Review titled Friendly, efficient appointment
Rated 4 stars out of 5
by Abi - Posted on 06 July 2024
Apologies for waiting time were given, the lady seeing me was friendly and approachable. Appointment was efficient with good solutions given, felt my issues were understood.
Visited July 2024
Review titled Hawthorn MC
Replied on 05 August 2024
Dear Abi, Many thanks for your feedback, I will pass on your comments to the practice team. With kind regards Kay Williams Practice Manager
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Review titled A Very Considerate Practice
Rated 5 stars out of 5
by Faqir Hussain - Posted on 20 July 2024
I had an appointment with my GP last month. My GP heard my problem with great consideration and attentively. I was very satisfied with the diagnoses and recommended treatment of my problem, for which I thanked my GP very much. I am extremely satisfied with the medical services my practice is providing to the patients.
Visited June 2024
Review titled Hawthorn MC
Replied on 05 August 2024
Dear Faqir, Many thanks for your kind feedback. I will pass on your comments to the practice team. With kind regards Kay Williams Practice Manager
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Review titled Great service
Rated 4 stars out of 5
by Ruth Hill - Posted on 08 June 2024
We got seen quickly and the nurse practitioner was brilliant with my daughter. She took time and didn’t rush and you could tell she loves her job!
Visited June 2024
Review titled Hawthorn MC
Replied on 05 August 2024
Dear Ruth, Many thanks for your kind feedback. I will pass on your comments to the practice team. With kind regards Kay Williams Practice Manager
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Review titled good luck getting in
Rated 1 star out of 5
by Anonymous - Posted on 16 May 2024
good luck getting an appointment here, 8:29 lines closed 8:31 all the doctors rosters are full. spoke to the receptionist and she told to get here before the doors open tomorrow or, to go to the hospital unit.
Visited May 2024
Review titled Hawthorn MC
Replied on 05 August 2024
Dear Patient, Thank you for your feedback. Please could you confirm that this is in relation to the Hawthorn Medical Centre, Manchester? Our phone lines are open 8am till 8pm. Thank you Kay Williams Practice Manager
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Review titled Walk In Centre
Rated 5 stars out of 5
by Anonymous - Posted on 02 April 2024
I Rang the Hawthorn Medical Centre asking about Walk In Centre Availability. Was advised to turn up but it’s First come first served and there will be a wait. Turned up very friendly told 2 hour wait. Was seen in just under which is a better option than 3 weeks with my GP surgery. Was seen by nursing practitioner who immediately put me at ease told me the best way to deal with the issue. Was dealt with in minutes! Very pleased can’t praise the practice enougj
Visited April 2024
Review titled Hawthorn MC
Replied on 05 August 2024
Dear Patient, Many thanks for your kind feedback on our Walk in service I will pass on your comments to the practice team. With kind regards Kay Williams Practice Manager
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Review titled Excellent Walk in experience
Rated 5 stars out of 5
by Manc Andy - Posted on 11 February 2024
I've visited the 'walk in' centre twice recently & on both occasions the reception staff and the doctors were all pleasant, helpful and caring. A credit to the NHS...!!! Keep up the good work...!!
Visited February 2024
Review titled Hawthorn MC
Replied on 05 August 2024
Dear Andy, Many thanks for your kind feedback. I will pass on your comments to the practice team. With kind regards Kay Williams Practice Manager