Hartshill Health Centre
Sidhu Close, Hartshill, Nuneaton, CV10 0GQContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Repeat Prescription
Rated 5 stars out of 5
by Bernard Peffers - Posted on 20 June 2023
Visited reception to ask about repeat prescription to treat back pain/inflammation for tablets last prescribed Nov 2000. Request taken for referal to GP and duly authorised. Appreciated acceptance of request without need to book appointment to check/discuss etc. Thanks to receptionist/GP.
Visited June 2023
Review titled Hartshill Health Centre
Replied on 18 July 2023
Dear Mr Peffers Dear Lorena, many thanks for writing a lovely review on our service. We are continually reviewing and making strides to improve our patient care and the services we offer to our patients and pleased to read that this is being received. Thank you for your kind comments. Kind regards Chancery Lane Surgery
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Review titled No problems
Rated 5 stars out of 5
by Lorna Tindall - Posted on 18 June 2023
The date above is random. My comments relate to the whole time I've been a patient at this surgery. I joined Chancery Lane Practice about 2 yrs ago. So far, I can say I have received great assistance when I've asked for it. The receptionists are always polite and friendly when I telephone or visit the clinic, as have the other staff when I've seen them or spoken to then on the telephone, eventhough they were very busy. Thankfully, I haven't needed to see a GP yet, but hopefully when I do need to, that will also be a good experience. Thank you.
Visited June 2023
Review titled Hartshill Health Centre
Replied on 18 July 2023
Dear Lorna Thank you for sharing your experience with us! We are so glad to hear that your patient experience was a positive one. We’ve been working hard on improving the patient experience at the Surgery and I am so glad this has been reflected in your experience and feedback. Our team are always trying to make sure patients have a positive experience so we are happy to know that’s what has happened for you! Kind regards Chancery Lane Surgery
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Review titled Friendly practice. With a forward looking approach.
Rated 5 stars out of 5
by Anonymous - Posted on 30 June 2023
Friendly practice with staff that will go out of the way to help. Gp's are helpful, and try to sort your issues, with Physio, Mental Health, Blood Scientist, Paramedics, Care Coordinator and Clinical Pharmacist at there disposal. With new building in the process, patients will have a better opportunity to get the help we deserve, all under one roof.
Visited June 2023
Review titled Hartshill Health Centre
Replied on 18 July 2023
Many thanks for taking the time to write a response about your positive experience; it certainly gives the staff a boost. Kind regards Chancery Lane Surgery
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Review titled Nothing is too much trouble
Rated 5 stars out of 5
by Anonymous - Posted on 06 December 2022
I moved to Chancery Lane earlier this year from another local surgery which I had a bad experience with, I was very ill at the time but the Drs, Nurses and Reception Staff here are always really friendly and helpful and never make you feel as though you are too much trouble. I have personally never had too much of an issue getting through on the phone and have always been able to get an appointment when I needed one.
Visited December 2022
Review titled Hartshill Health Centre
Replied on 06 December 2022
Dear Patient Thank you for sharing your experience with us! We are so glad to hear that your patient experience was a positive one. We’ve been working hard on improving the patient experience at the Surgery and I am so glad this has been reflected in your experience and feedback. Our team are always trying to make sure patients have a positive experience so we are happy to know that’s what has happened for you! Thank you Chancery Lane Surgery