Harold Wood UTC
Harold Wood Polyclinic, St Clements Avenue, Off Gubbins Lane, Harold Wood, Essex, RM3 0FEContact details and opening times
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Reviews
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Review titled Wait time exceeds own targets
Rated 1 star out of 5
by Anonymous - Posted on 17 October 2023
Reception and triage seen to quickly but a consultation took well over 4 hours which exceeded their own board times of 3 hours 15 so their targets are only there for pretending to meeet their targets ???
Visited October 2023
Harold Wood UTC has not yet replied.
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Review titled Treated well
Rated 3 stars out of 5
by Anonymous - Posted on 10 August 2023
Attended today. Was expecting to be there hours and treated by unpleasant people. This was due to previous experiences by myself and other family and friends. What a pleasant surprise I had, the receptionist was pleasant, the triage nurse was also very nice. I was then seen by the injury specialist who was also a very pleasant man, who explained everything to me about what was wrong and how to treat the injury. I was there 50 minutes from start to finish. This was NHS working well. I came out of the Polyclinic very impressed. I then thought, I shouldn't be so impressed, yes they did very well but this is what our NHS services should be like all the time. We have been so brain washed to be glad if we're treated within 4 hours our expectation of what to expect on a hospital visit have lowered. We need to have this standard of treatment all the time. It is obtainable if it is run by competent people. Thanks again to the staff working this morning at the Polyclinic, you are the NHS at its best
Visited August 2023
Harold Wood UTC has not yet replied.
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Review titled Waiting time with appointment of 1 hour
Rated 2 stars out of 5
by Anonymous - Posted on 24 June 2024
Every time I call for an urgent appointment, they are not available and I always have to go to the ER. I waited 2 weeks for an appointment for my little girl and when I got to them I waited 1 hour after which they tell me that the doctor is not there to come back on Wednesday at the same time, this means another day of absence from school for my child and for me a day's work. Because of them, I go to the emergency room and the doctors there tell me that for something more complicated, they have to send it to the GP
Visited July 2023
Harold Wood UTC has not yet replied.
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Review titled Not fit for purpose
Rated 1 star out of 5
by Anonymous - Posted on 15 June 2023
waiting over 5 hours for simple check up is painful. The place should not be open as it cannot keep up with the demand. Would be better closing it and moving the one doctor somewhere else as the wait time just frustrates everyone
Visited June 2023
Harold Wood UTC has not yet replied.
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Review titled Disgraceful
Rated 1 star out of 5
by Anonymous - Posted on 14 December 2022
Sent by 111 my son has Scarlet fever said he had an appointment at 2.00 pm still here at 6.30 pm staff said take your complaint up with 111 meanwhile Son struggling as they watch.
Visited December 2022
Harold Wood UTC has not yet replied.