Harcourt Medical Centre
Crane Bridge Road, Salisbury, Wiltshire, SP2 7TDContact details and opening times
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Reviews
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Review titled Amazing treatment and care for my mother
Rated 5 stars out of 5
by Helena Elliott - Posted on 25 January 2023
My mother was lucky enough to be a patient at this surgery for 17 years. She was always treated with exceptional kindness and respect. She had a few medical conditions common to the elderly and was always listened to and given swift, appropriate diagnosis and treatment. In the last year of her life when, she knew she was battling terminal cancer, her GP was with her every step of the way, always gentle and kind. He made regular visits to her at home and made her feel important and well cared for. “Systemonline”used by the surgery made direct communication with her GP possible with responses to questions and updates happening quickly. The surgery liaised well with the excellent community nurse and palliative care teams enabling her last few days to be as calm, pain free and dignified as possible. They were wonderful. I should add that Salisbury District Hospital was also very good. Her clinical care over the years has always been excellent, If only a communication system that better connects these two excellent services could be established. Thank you to all the staff at Harcourt but especially mum’s GP for an amazing devotion to duty, especially in these very difficult times.
Visited January 2023
Review titled Harcourt Medical Centre
Replied on 27 January 2023
Dear Ms Elliott Thank you so very much for your lovely review posted on this portal, we pride ourselves in being family GPs. I can assure you your comments will be shared with the whole team. I am sure our colleagues at Salisbury NHS Foundation Trust will be pleased to read this also and we note the communication issues with IT! With very best wishes and again many thanks Harcourt Medical Centre