Hampton Hill Medical Centre
94-102 High Street, Hampton Hill, Hampton, Middlesex, TW12 1NYContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled A friendly efficient practice
Rated 5 stars out of 5
by Warren Sharrock - Posted on 22 May 2023
The appointment was on time, friendly efficient and reassuring. Across the board the doctors at the surgery have always been professional and approachable. You get the feeling that you matter, and that the surgery staff genuinely care.
Visited May 2023
Review titled Hampton Hill Medical Centre
Replied on 31 May 2023
Hi Warren, Thanks for leaving us this lovely feedback, it's really appreciated - we're happy to hear you're pleased with the service and find the staff friendly and efficient. Kind Regards, Hampton Hill Medical Centre
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Review titled Highly recommend
Rated 5 stars out of 5
by Anonymous - Posted on 23 May 2023
Only waited 5 minutes after appointment time. Very friendly and helpful doctor. Listened to and answered all my questions. Eventually went over my alloted time, yet was in no hurry to rush me out.
Visited May 2023
Review titled Hampton Hill Medical Centre
Replied on 02 June 2023
Dear Patient, Thank you so much for leaving us this fantastic feedback, it is really appreciated! Kind Regards, Hampton Hill Medical Centre
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Review titled Amazing medical staff.
Rated 4 stars out of 5
by Anonymous - Posted on 30 May 2023
Most of the staff here are amazing! Thats when you get a appointment which can be very difficult here. Very easy to get to in main high street with Car parks nearby. Also the lift in the building is handy for non able patients. Minor improvement inside could be to have water machine available to the patients in the waiting room as the wait can be quite long somtimes.
Visited May 2023
Review titled Hampton Hill Medical Centre
Replied on 12 June 2023
Dear Patient, Thank you for your great feedback - we really appreciate it! We are currently releasing GP Appointments every 2-3 weeks, and hope you see an improvement with this change. We will definitely consider having a Water Machine available in the Waiting Room, but also have to take into account Infection Prevention & Control. Kind Regards, Hampton Hill Medical Centre
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Review titled Caring community
Rated 5 stars out of 5
by Anonymous - Posted on 30 May 2023
A lovely service from all the doctors, nurses and staff at the practice. Always very quick to respond to the questions about my baby daughter, very thorough too.
Visited May 2023
Review titled Hampton Hill Medical Centre
Replied on 06 June 2023
Dear Patient, Thank you for leaving us this wonderful review about our staff - we're so pleased to hear you have received the care you need for both you and your daughter. Kind Regards, Hampton Hill Medical Centre
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Review titled Excellent Practice
Rated 5 stars out of 5
by Rodney Ibrahim - Posted on 30 May 2023
Very Satisfactory. Find Staff at all levels most helpful Have been a patient at this Practice for a number of years. Happy with it..
Visited May 2023
Review titled Hampton Hill Medical Centre
Replied on 06 June 2023
Hi Rodney, Thank you for leaving us this fantastic review - we really appreciate it! Kind Regards, Hampton Hill Medical Centre
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Review titled Highly recommend
Rated 5 stars out of 5
by Anonymous - Posted on 22 May 2023
Very friendly and knowledgeable doctors, nurses and staff - my appointments are always well handled with enough time to go through my issue, and all staff I’ve come across are always very helpful, thank you!
Visited May 2023
Review titled Hampton Hill Medical Centre
Replied on 06 June 2023
Dear Patient, Thank you so much for leaving us this great review - we have shared it with our Team! Kind Regards, Hampton Hill Medical Centre
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Review titled Excellent GP
Rated 5 stars out of 5
by Anonymous - Posted on 01 June 2023
This GP was very thorough in explaining previous blood tests and any further possible tests to be carried out.
Visited May 2023
Review titled Hampton Hill Medical Centre
Replied on 06 June 2023
Dear Patient, Thank you for leaving us this great feedback - we really appreciate it! Kind Regards, Hampton Hill Medical Centre
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Review titled Friendly and efficient
Rated 3 stars out of 5
by Anonymous - Posted on 30 May 2023
The GPs in this practice tend to be uniformly good. I have had some issues with administrative stuff, but I am very happy with the doctors.
Visited May 2023
Review titled Hampton Hill Medical Centre
Replied on 06 June 2023
Dear Patient, Thank you for your feedback - we're glad to hear you find our GPs friendly and efficient. Please don't hesitate to write into the Practice, for the attention of Management, if you have any concerns regarding any of our other staff members. We appreciate your feedback. Kind Regards, Hampton Hill Medical Centre
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Review titled Satisfied patient
Rated 5 stars out of 5
by Angela Hepburn - Posted on 22 May 2023
I was listened to attentively and respectfully, given some good advice for my condition and was happy with the course of action offered. The only down side was the long wait for the routine appointment and then for a blood test but I know from past experience that in a high priority situation I could have had a more immediate consultation.
Visited May 2023
Review titled Hampton Hill Medical Centre
Replied on 06 June 2023
Hi Angela, Thank you so much for leaving us this lovely feedback - it is much appreciated. Kind Regards, Hampton Hill Medical Centre
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Review titled Clean practice & friendly staff however..
Rated 2 stars out of 5
by Anonymous - Posted on 25 May 2023
Since joining this surgery 2 months ago I have not been able to get through to speak to anyone on the phone at all but when I’ve been in the surgery I haven’t heard a phone ring once… I have had requests not booked at the right time and having to wait over 2 months for an appointment. The online booking system allowed me to book me in with a GP to do a smear to only be told by the GP once I’d got there that the GP won’t be doing the smear and it has to be booked in with a nurse! Being a new patient seems to complicate things further and it has just been a stressful and time consuming experience. The nurse I had the smear with was lovely but not gentle and it was one of the worst medical experiences I’ve ever had
Visited May 2023
Review titled Hampton Hill Medical Centre
Replied on 06 June 2023
Dear Patient, Thank you for your feedback - we have discussed your review at one of our Business Meetings. Please note, our telephone calls are not answered at the Reception area due to patient confidentiality, we have a separate Admin Room for this reason. We are sorry to hear you have had a stressful experience, and a difficult interaction with one of our Nurses. You have raised quite a few concerns in this review, so we'd like you to please write into the Practice, for the attention of Management, with your full details, and the dates/times these events took place, so we can investigate further. Please don't hesitate to reach out if you have any further concerns. Kind Regards, Hampton Hill Medical Centre