Hackness Road Surgery
19 Hackness Road, Newby, Scarborough, North Yorkshire, YO12 5SDContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent Service
Rated 5 stars out of 5
by Peter Ginders - Posted on 24 April 2024
Saw doctor Monday 8th April. She made furtherAppt to see meon Tuesday 9th April. She made referral for X-ray on Tuesday 9th April. I was contacted the same day to have bloods taken on 10th April with CT scan arranged for Friday 12th April. T/c Tuesday 16th to inform results of scan had been received. I was seen by Consultant in Bridlington yesterday, 23rd April, two weeks from initial appointment.Given the constant bad press surgeries and the NHS receive on a daily basis, it is important to record the excellent treatment you provide
Visited April 2024
Hackness Road Surgery has not yet replied.
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Review titled Bad service
Rated 3 stars out of 5
by Anonymous - Posted on 25 May 2023
After calling for an appointment on Monday and been told my daughter was just viral to her going down hill two days later speaking to 111 and been told to be seen by my gp within a hour to be told by the receptionist that isn’t going to happen today three times may I add I ended up at a and e where my daughter had the onset of pneumonia. But this wasn’t just goig to happen in two days. I feel we weren’t seen correctly on Monday.
Visited May 2023
Review titled Hackness Road Surgery
Replied on 10 April 2024
We apologies that the experience you have had with the practice has not been a positive one. We welcome any feedback from patients which will ultimately assist us to improve the services we deliver