Greenside Surgery
Greenside, Greasbrough, Rotherham, South Yorkshire, S61 4PTContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Brilliant caring service
Rated 5 stars out of 5
by Anonymous - Posted on 02 September 2024
Over the last few weeks my elderly mum has been suffering from a deteriorating condition. Both doctors and reception supporting staff have been brilliant. Responding to questions and arranging ongoing care and changing medication. Well done and thank you
Visited September 2024
Greenside Surgery has not yet replied.
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Review titled Shocking service
Rated 1 star out of 5
by Anonymous - Posted on 02 May 2023
Had a blood test 5.5 weeks ago and if it wasn't for the air mid app I still wouldn't have any answers. Finally the day of my follow up appointment came, I sat waiting for 35 minutes. I went to speak with the receptionist who just kept insisting I would be next, however if I was 35 minutes my appointment would have been cancelled. I said the service wasn't good enough. She asked if I wanted to rearrange however there was no evening appointments available, I left the surgery still without seeing a dr or future appointment. Absolutely abysmal service! Will find alternative surgery asap.
Visited May 2023
Greenside Surgery has not yet replied.
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Review titled Shocking practice
Rated 1 star out of 5
by Anonymous - Posted on 20 April 2023
Awful Practice, waited over 3 hours on the telephone to speak to a receptionist, waited over an hour as caller 1 in the queue. Disappointed, dissatisfied, disgraced. Shocking practice.
Visited April 2023
Greenside Surgery has not yet replied.
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Review titled Poor practic
Rated 2 stars out of 5
by Anonymous - Posted on 22 March 2023
Cannot get to see a GP at this practice, the good GPs have left.Have tried making an appointment as I have had sudden hearing loss in one ear, I have had several falls over the last few weeks as my left knee keeps giving way.Explained this to the receptionist who advised me to contact later in the week regarding appointments and to treat my ear with olive oil.Since when did receptionists become medical practitioners? This practice as lost its way and is letting down its patients.
Visited March 2023
Review titled Greenside Surgery
Replied on 31 March 2023
Dear patient Thank you for taking the time and trouble to leave comments on the NHS Choices. We are sorry that you have experienced this issue and as a Practice, we are very keen to address this, but are unable to do so if we do not know who was involved. If this person would like to contact the Practice Manager and she will do all she can to help, and investigate what has happened in this situation.
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Review titled Unsupportive practice0
Rated 2 stars out of 5
by Christine Bolsover - Posted on 26 January 2023
Feel I was not listened too, the GP I saw had never met before and seemed to know little about my health conditions.Had very little eye contact with her and she spent most of the time staring at her computer screen.How I miss The Gp's that really cared about their patients and you developed a relationship with them.Not a good experience at this Surgery. Would not recommend it !
Visited January 2023
Greenside Surgery has not yet replied.