Grange Road Medical Practice
Grange Road, Ryton, NE40 3LTContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Awful
Rated 1 star out of 5
by Anonymous - Posted on 22 June 2024
Reception staff haven’t got a clue. Absolute nightmare trying to sort anything out with them and there never seems to be a doctor available. I’ve been trying for weeks to sort out a medication review for an elderly family member and I was constantly told I would receive a phone call to update me which never happened. I’d call back to ask what was happening and end up having the exact same conversation over and over. Not ideal when a vulnerable 85 year old woman needs help.
Visited June 2024
Grange Road Medical Practice has not yet replied.
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Review titled Terrible practice
Rated 1 star out of 5
by Anonymous - Posted on 21 October 2023
I had surgery on the 11th terrible pain when I came home I was given morphine by the hospital the next day I was extremely ill and phone 111 they told me to stop using morphine and if the pain continues to ring the GP practice for support the next day the pain was still unbearable I ran the GP practice I was told a nurse or doctor would call me back this never happened. On the 19th I got a text from the nurse saying that if I had pain I was to use co-codamol I'm extremely allergic to this if she had bothered to read my notes. She was 11days too late, and extremely bad advice.
Visited October 2023
Grange Road Medical Practice has not yet replied.
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Review titled Poor appointment service to get an appointment
Rated 3 stars out of 5
by Lynne Carriline - Posted on 29 August 2023
I am hard of hearing and was sent a phone appointment these details should be held on records as it's no good. Also was given a 4 week appointment this was cancelled. Surely because you have waited 4 weeks already you should not have to wait another 4 weeks for the next appointment it's ok saying they have looked at your results of blood tests but the information I was given with my first appointment says you will be seen in 4 weeks not 8 weeks.
Visited August 2023
Grange Road Medical Practice has not yet replied.