GP Direct
3-7 Welbeck Road, Harrow, Middlesex, HA2 0RQContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Helpful staff
Rated 5 stars out of 5
by Azmina Govindji - Posted on 30 October 2024
I have been with GP direct for several years and I'm generally satisfied with the service I receive. Apart from the fact that you have to hold on for a long time if you want to speak to someone, the Patches turn around time is extremely efficient and the staff are generally very accommodating. This morning I spoke to a member of your reception staff and it was her friendly manner and resolution of my query that compelled me to write this review today. Thank you for your professionalism and service as a practice.
Visited October 2024
GP Direct has not yet replied.
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Review titled Excellent prescription service
Rated 5 stars out of 5
by Maz - Posted on 12 July 2024
I ordered a repeat prescription from the practice on 8 July thinking it would be a couple of days but it was sent same day to my nominated pharmacy and ready for collection next day. Cannot fault the speed with which this was dealt with
Visited July 2024
GP Direct has not yet replied.
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Review titled Not responding
Rated 1 star out of 5
by Anonymous - Posted on 21 July 2024
I had appointment for blood test, and I have issues with block and running nose from last 2 years, after requesting number of time got appointment for ent specialist and as per their request I had my blood test but they didn't share this report to ent specialist and told me to book an appointment to discuss results. It's really hectic to take an appointment from gp. They are not giving appointment directly and asking to go through online every time. Also not giving appointment on time.
Visited June 2024
GP Direct has not yet replied.
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Review titled Superb practice!
Rated 5 stars out of 5
by Anonymous - Posted on 26 June 2024
Had my over 40s check up today, and my questions about contraception options, and needed the team to fill in an admin form for my physio referral. All without fail were helpful, delivered timely professional help, and were kind and warm. Great experience
Visited June 2024
GP Direct has not yet replied.
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Review titled Excellent service and support
Rated 5 stars out of 5
by David J - Posted on 30 April 2024
At weekend pulled muscle, un able to stand or walk, contacted g.p.direct using patchs monday morning booked physio appointment within a week got same day face to face appointment with g.p. Great result freeing up emergency cover for those with greater need. Thanks to all those at GP. Direct including those working in the background.
Visited April 2024
GP Direct has not yet replied.
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Review titled G.p Direct
Rated 5 stars out of 5
by Carol Hannah - Posted on 08 July 2024
I know I’m not allowed to name the Doctor. I wish I could as he is the best, most thorough Doctor I have ever come across in my 64 years. He had to rule out multiple illnesses which would have been serious. He was on it straight away & I eventually got the Diagnosis that he originally thought I had. He has been brilliant, every step of the way. Thank you so much.
Visited April 2024
GP Direct has not yet replied.
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Review titled Always helpful
Rated 5 stars out of 5
by Chris Harber - Posted on 24 January 2024
From reception to doctors, this surgery is always polite and helpful. Nothing is too much trouble for them, always caring. I feel very lucky
Visited January 2024
GP Direct has not yet replied.
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Review titled The doctor I saw was excellent
Rated 4 stars out of 5
by Anonymous - Posted on 08 December 2023
I sent a message outlining a health problem to the practice on Patchs, as a result of which a receptionist phoned me and an appointment was made for 6 December pm. The doctor I saw, it's a shame the rules prevent me from naming him on here, was excellent. He read my history, he asked lots of questions, fully understood my concerns without brushing anything aside, and a plan was made for my care. All in all, it was a very good experience.
Visited December 2023
GP Direct has not yet replied.
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Review titled Worst GP ever
Rated 1 star out of 5
by Anonymous - Posted on 20 November 2023
I had a phone medical appointment to order my prescriptions as I need medication daily. The doctor never sent the order to the pharmacy. I booked a new face-to-face appointment, and the doctor only sent the prescription for one of my medicines. I had to call them several times until they sent the other one, but they only gave me pills for a month. As advised by the pharmacist, I had to call the GP again to request the doctor to edit and resend the prescription to provide me with medicines for three months. They told me they will pass it to the doctor, but they didn’t do. Finally, they refused to do so, even if they could, and asked me to call back in December. This means I will have to pay double for my treatment as I will need to pay again for my medicines.
Visited November 2023
GP Direct has not yet replied.
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Review titled Excellent and highly recommended GP
Rated 5 stars out of 5
by Itab - Posted on 16 December 2023
best professional and kind doctors ever. It's a shame you don't allow us to mention names here. very professional, accurate doctors, generous offers interpreters, never cheap in referrals or tests. when I count my blessings, I count them twice. I have been their patient for more than 7 years now, after covid I developed multiple health issues and disabilities, and needed so much health care, and being a refugee alone without a family made it more difficult but gp direct made it way easier for me, I felt like I have a family here, not only a gp. during the past 7 years, gp direct doctors have always treated me with respect, kindness, and a high level of professionalism. they are brilliant gps with high accuracy in diagnosis. most of my friends, neighbours and clients whom they live in north west have changed thier gps and moved to gp direct after they saw the level of health care I have been receiving, and I can proudly say they are all very satisfied patients now. before getting sick, I was working as an interpreter, I translated in various hospitals and gps across the uk, so I can easily distinguish the brilliant gps. unfortunately, after covid, we lost many of our brilliant gps, but we are lucky to still have gp direct. I hope they will always keep the great job they have been doing since 2002, and I believe gp direct must be prised by the nhs for the amazing and unique work they do.
Visited May 2023
GP Direct has not yet replied.