Gosforth Memorial Med.Ctr
Church Road, Gosforth, Newcastle Upon Tyne, Tyne And Wear, NE3 1TXContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Very good GP
Rated 5 stars out of 5
by Sue Markall - Posted on 03 September 2024
Saw Female GP today , excellent care and advice , I felt listened to and she was very clear in her responses . Would recommend this GP ..
Visited September 2024
Gosforth Memorial Med.Ctr has not yet replied.
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Review titled long wait times
Rated 3 stars out of 5
by carrol west - Posted on 01 August 2024
I was given an appointment with a locum doctor on Wednesday 31st July which I do not really like to do as I like to see the same doctor (I used to see a permanent doctor prior to her retirement). My appointment was for 11.50am. I was eventually seen at 12.40ish after sitting in the waiting room for nearly one hour! I did go to reception to ask what was going on where I was told the doctor was extremely busy as she had seen a very sick patient. Not a problem although I think reception staff could have let everyone sitting in the surgery know what the situation was as it seemed there was only one doctor on duty! After seeing the locum doctor I came away very frustrated as my problem had not been resolved. I will attempt to make another appointment when I have the time to see a doctor who is permanent to the practice.
Visited July 2024
Gosforth Memorial Med.Ctr has not yet replied.
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Review titled Really Informative practice
Rated 5 stars out of 5
by Technocrat - Posted on 02 May 2024
The update of this site since March is simply amazing. So much more information available and so much easier to navigate. The new appointment system is far better targetted and provides a more logical approach. Just taking calls and booking appointments is wasteful whereas this allows us to place an enqirey to ascertain whether we need an appointment or whether there is a straight forward solution of which we can be advised.
Visited May 2024
Gosforth Memorial Med.Ctr has not yet replied.
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Review titled Efficient, professional and friendly
Rated 5 stars out of 5
by Jake Turnbull - Posted on 03 April 2024
Had my annual bloods and general check up today. The HCA was excellent, and spotted something that I hadn't really thought was an issue, but which is now getting investigated. Really grateful for her diligence in spotting something that I didn't go in with the intention of talking about.
Visited April 2024
Gosforth Memorial Med.Ctr has not yet replied.
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Review titled Excellent practice
Rated 5 stars out of 5
by Anonymous - Posted on 23 April 2024
Just used askmyGp online questions which I found easy to use. My question was not urgent so requested phone reply from one of the Doctors , which I received within 12hours , my question was answered to my satisfaction, I will use this method again as I found you have time to gather your thoughts and write them down to be able to answer doctors questions as some time when visiting doctors surgery you forget most of what you were going to ask. I think this is excellent idea. You can request face to face when using the app .
Visited April 2024
Gosforth Memorial Med.Ctr has not yet replied.
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Review titled Unusually Poor
Rated 2 stars out of 5
by Anonymous - Posted on 11 April 2024
Had a consultation with a GP today, aside from the audible sighs over the telephone throughout the conversation, was ultimately made to feel as though the interaction was an inconvenience. Condescending approaches don't work in healthcare. It's such a shame as the practice has been fantastic on all other fronts over the last decade for us. Genuinely sad to have written this review.
Visited April 2024
Gosforth Memorial Med.Ctr has not yet replied.
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Review titled Telephone contact
Rated 3 stars out of 5
by Anonymous - Posted on 14 February 2024
I strongly recommend that the telephone message tells callers how many people are waiting in the queue. Having held the line for over 10 minutes before giving up on getting an operator, I would have really appreciated knowing how many calls were to be answered before mine.
Visited February 2024
Gosforth Memorial Med.Ctr has not yet replied.
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Review titled Helpful
Rated 5 stars out of 5
by Anonymous - Posted on 06 January 2024
Thank you to surgery team who arranged appointment for my daughter to be seen by a very caring and professional GP. We were able to discuss concerns and options ,felt listened to,without being rushed and left surgery with a treatment plan . Thank you so much
Visited January 2024
Gosforth Memorial Med.Ctr has not yet replied.
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Review titled Efficient practice
Rated 5 stars out of 5
by Claire - Posted on 22 November 2023
I registered with the practice in 2021. I was invited for a routine healthcheck. I contacted the surgery by phone & was given an appointment that afternoon with a nurse who was easy to chat to & made it all very informal. Routine bloods were taken & an abnormality was found. I was given clear information in writing & a prescription provided. I later contacted the practice via the website for another matter & my online query was dealt with very quickly. Again a positive outcome. Last week I needed to make an appointment & went via the NHS app & had an apointment within 2 days. The GP I saw listened to my concerns & agreed they are valid & is referring me for further investigation. All of these contacts with the surgery have been since April 2021. I can not fault the professionalism & kindness of all staff I have come into contact with. Thank you all.
Visited November 2023
Gosforth Memorial Med.Ctr has not yet replied.
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Review titled Hard to make an appointment
Rated 2 stars out of 5
by Anonymous - Posted on 25 July 2023
I phoned up the morning and they said they had no appointment left. They said to ring back at 12:30 for the afternoon appointments. I phoned exactly on the dot at 12:30 and have not been able to get through even 20 minutes after. I have tried over 100 times to ring and I have not been able to get passed the first bit before it says all agents are available. It's been bad in the past but never this bad. Is it even possible to book an appointment? Or have I just chosen a bad day?
Visited July 2023
Review titled Gosforth Memorial Med.Ctr
Replied on 25 July 2023
Dear Anonymous, Thank you for your feedback. I am sorry to hear about your recent experience trying to contact the practice for an appointment. If you could send an email to the practice on NNECCG.GMMC@NHS.NET and mark it for the attention of the practice manager with the number you called the practice on and the other time you called, and I will be able to report it to our telephone providers to investigate I and I will get back to you with the findings. Mary Dobson Practice Manager