Fressingfield Medical Centre
New Street, Fressingfield, Eye, Suffolk, IP21 5PJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Complaint
Rated 2 stars out of 5
by - Posted on 04 March 2024
I've been waiting to have a antibotic put on my repeat list I was told Friday it will be done mon it wasnt despite the fact that I'm last stage emphysemic I have a chest infection from hell came on fast I needed these antibotics the last infection I got I ended up in ipswich hospital for nearly a month did I get a call mon night no I didn't I was passed from pillar to post twice put through at stradbroke when I phone fressingfield my doc hadn't put my antibotic on his 3 doors down how hard is it to knock on the door this is not good enough I also cannot get transport just like that friday and mon I manage to get a lift only to be told we haven't got hold of the doctor yet seriously I don't want to spend another month on oxygen becouse I can't access meds I need
Visited March 2024
Review titled Fressingfield Medical Centre
Replied on 19 March 2024
Dear Patient, I am really sorry that you feel your experience fell short of what you would expect of our practice. If you wish to discuss this matter please do not hesitate to contact me so that I can investigate the issue for you. Katie, Practice Manager
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Review titled great nhs staff, really helpful
Rated 5 stars out of 5
by jill susan cox - Posted on 13 February 2023
I had a problem getting a sick note in time for it to run concurrently with my first one. Two of your staff went above and beyond to help me.They solved my problem and now I can stop fretting ! Many thanks, much appreciated.
Visited February 2023
Review titled Fressingfield Medical Centre
Replied on 13 February 2023
Dear patient, thank you so much for your review. I will feedback your positive comments to our practice team. Katie, Practice Manager
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Review titled Excellent Service
Rated 5 stars out of 5
by Anonymous - Posted on 12 January 2023
I had need to contact the practice recently after an elderley neighbour had fallen down a short flight of stairs. As well as being really shaken they had sustained a worrying blow to the back of their head. It was felt that an ambulance wasn't required but the patient needed reassurance so the practice immediately organised their paramedic that they share with other practices in their group to visit the patient that day. They attended and were so helpful and reassuring. Thankyou all at the practice and to the paramedic for providing such a first class service during what everyone recognises as being such challenging times.
Visited January 2023
Review titled Fressingfield Medical Centre
Replied on 13 January 2023
Dear Patient, thank you so much for your review. Receiving positive patient feedback means so much to the practice team. I will ensure that your comments are circulated to the team. Katie, Practice Manager
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Review titled Excellent Nurse
Rated 4 stars out of 5
by JCP - Posted on 02 December 2022
I attended for a routine smear test & the nurse was extremely kind & explained everything & really put me at ease. I felt she went the extra mile & felt I wanted to leave a review to acknowledge this, as all too often it is only negative experiences that get a knee-jerk review made online.
Visited December 2022
Review titled Fressingfield Medical Centre
Replied on 16 December 2022
Dear Patient, thank you very much for your review. We really appreciate your feedback. Katie, Practice Manager