Forrester Street Medical Centre
1 Forrester Street, Walsall, WS2 9PLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled No respect for the sick
Rated 1 star out of 5
by IWONA ORZOL - Posted on 13 October 2022
4 I ordered tablets, they were supposed to contact 7, on the 12th they sent a text message that the contact would be 13, and on the 13th they said that they had contacted but no one answered the phone.
Visited October 2022
Review titled Forrester Street Medical Centre
Replied on 20 October 2022
Dear Iwona, I am sorry that you have concerns regarding your recent experience at the Practice. If you would like to discuss this further please contact me using the following link: https://www.modalitypartnership.nhs.uk/contact Kind regards Patient Experience Officer
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Review titled Poor practice
Rated 1 star out of 5
by Anonymous - Posted on 25 October 2022
No appointment available,Receptionist advice to call back 8am same problem the next morning no appointment. E consult are done but ignored,Receptionist more customer service lessons as they are very rude and jus cut you off
Visited October 2022
Review titled Forrester Street Medical Centre
Replied on 09 November 2022
Dear Patient I am sorry to hear that you are unhappy with the level of service at the practice. You are welcome to submit a feedback form on our website if you would like me to look into this further. https://www.modalitypartnership.nhs.uk/contact Kind Regards, Patient Experience Team
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Review titled Good experience
Rated 4 stars out of 5
by Anonymous - Posted on 11 April 2023
I had major surgery last year which came with complications. But managed to contact the GP surgery for an appointment whom referred me straight to the previous ward (rather than waiting hours in a&e). The surgery have been supportive post surgery and helped when it was needed.
Visited October 2022
Review titled Forrester Street Medical Centre
Replied on 31 May 2023
Dear Patient We are happy to see that you received great care from the surgery. Thank you for sharing your experience with us. Kind regards Patient Experience Team