Farnham Road Practice
301 Farnham Road, Slough, Berkshire, SL2 1HDContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Farnham Road Practice.
Reviews
-
Review titled Ridiculous
Rated 1 star out of 5
by Paul - Posted on 30 December 2022
Let me set 1 thing straight I have been a patient at this surgery for 38+ years so when I comment I have had a lot of experience. The surgery has far far too many patients, not enough staff and they lately rely on telephone calls to treat patients. I have recently had a severe cough to the point I was coughing so hard I was producing blood clots. I managed to get an appointment. I arrived early as I never want to be late. The Dr however 45 mins late and when seen it was like a conveyor belt. Oh you had asthma as a child you’ve had Covid it’s something to do with that. Here have this inhaler if it’s not better in a month come back and see me. A week later I was alot worse, contacted 111 who got a Dr to speak to me. No sounds like a chest infection. Antibiotics prescribed and cleared up in a few days. I now get a message saying a dr has booked a phone consult for my blood sugars. I let them know I won’t be able to make the appt as I’ll be on a flight I get told well I can’t see any appts past x date. So I advise well I will not be able to answer and I’m away till end of the month. Receptionist advises she will speak to someone. 15 mins later I get a call saying I’ll receive a call the following day. Now today I get a text message saying my appointment will now be tomorrow “during the day”! I have tried contacting the surgery to no avail to advise I’m on a night shift so will be asleep. Looks like they may be wasting time to try and get a hold of me but I have tried to tell them. They are just ridiculously hard to talk to!
Visited December 2022
Farnham Road Practice has not yet replied.
-
Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 10 November 2022
I recently registered at the practice, the support staff and medical staff have shown dedication and professionalism in ensuring that I get the optimum care including booking telephone and face to face consultation. I have regular follow up clinics without have to 'chase'. The phone service can get busy but this is common with most NHS services and can only improve with better resourcing. Overall a good service.
Visited October 2022
Farnham Road Practice has not yet replied.