Fairview Medical Centre
69 Fairview Road, Norbury, London, SW16 5PXContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Caring & responsive practice
Rated 5 stars out of 5
by Christopher Sheppard - Posted on 28 August 2024
I want to register my appreciation of the responsive & caring actions of doctors, nurses & support staff give to my elderly stepmother. She suffers both frailties & dementia & has limited mobility. Unable to visit surgery, where required, home visits are arranged. Necessary prescriptions are arranged promptly through local pharmacy. Response to my email requests and phoned updates are given when & where appropriate. In short Thank You for your continued support.
Visited August 2024
Fairview Medical Centre has not yet replied.
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Review titled Above & beyond to help me
Rated 5 stars out of 5
by Michael King - Posted on 06 August 2024
The Doctor and the front desk went above & beyond to help me by ensuring that I was urgently given an appointment to see a GP and then even went to check something with the GP about my prescription after my surgeon gave me additional information. All of this was done on the day when I was in deep distress and needed help. Thank you from the bottom of my heart.
Visited August 2024
Fairview Medical Centre has not yet replied.
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Review titled Responsive and thorough
Rated 5 stars out of 5
by Nicola Kershaw - Posted on 24 January 2024
I visited the surgery yesterday and was so reassured that my health concerns were treated so seriously and thoroughly. Thank you for your care.
Visited January 2024
Fairview Medical Centre has not yet replied.
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Review titled Well looked after
Rated 5 stars out of 5
by Anonymous - Posted on 23 January 2024
I never expected to say that going to the GP was an enjoyable experience, but today it was. I felt listened to and understood and although I presented with an issue that wasn't serious, my concern were taken seriously. Before going into the surgery I wondered whether I really needed to bother coming out I am so glad that I did. The surgery made me feel valued. Thank you
Visited January 2024
Fairview Medical Centre has not yet replied.
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Review titled General Check-up
Rated 5 stars out of 5
by Vernon Hamilton - Posted on 22 January 2024
I've never had a problem with the surgery, always extremely helpful, I am completely relaxed when I am there Great people from the receptionist to the doctors and always respond after enquiries
Visited January 2024
Fairview Medical Centre has not yet replied.
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Review titled Compliments
Rated 5 stars out of 5
by Sanna - Posted on 15 January 2024
Good morning, I just wanted to message to express my appreciation and gratitude to how your surgery has taken care of me over the last few years. Changing from Tamworth Medical Centre was one of the best decisions I made. I went from a nightmare scenario to absolute bliss when I joined Fairview. I have recently had to change surgeries because I have moved, but the difficulty I had was changing my surgery because you lot have been absolutely amazing with me. I just wanted you to know that. Thank you so much again. You have been the best. Warm regards, Sanna
Visited January 2024
Fairview Medical Centre has not yet replied.
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Review titled Please keep up all the good work you do
Rated 5 stars out of 5
by Eileen - Posted on 19 December 2023
To all at the Fairview Medical Centre, I am fortunate to be f good health, in general, as is my husband, so you will not recognise me. I just wanted to say thank you for all you do. I hear so many horrible experiences my friends and family have with their GP services and can only sing your praises. I have never been expected to spend at least 25 minutes using an app in order to make an appointment. I have never been held on the line for an hour to be then told I must call again the following morning at 8am. I have never been told I must wait 2-3 weeks for an appointment. I have never had to see an alternative GP and subsequently end up in hospital as an emergency, having been mis-diagnosed. I have always been greeted kindly by the person who answers the phone and I have been offered a timely appointment. On arrival at the surgery the staff are efficient and polite. I have seen varied professionals and thankfully do not need to visit treatment very often. So please keep up the good work you all do. With every good wish for Christmas and the New Year.
Visited December 2023
Fairview Medical Centre has not yet replied.
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Review titled Good Service
Rated 5 stars out of 5
by Karen - Posted on 27 September 2023
I was seen on 13th Sept by a locum physio at the surgery. He spent 40 mins with me, explained everything well and answered all my questions. I left with an exercise programme (which I am finding do-able, but challenging(!) Jab system works well outside the practice building. I always receive a good service from everyone there. There is nothing unhelpful or to dislike. I like the efficiency
Visited September 2023
Review titled Fairview Medical Centre
Replied on 23 October 2023
Thankyou Karen, we are very proud of the physio service that we provide at the surgery and are glad that it has helped you.
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Review titled Great advise from Dr Sean Williams
Rated 5 stars out of 5
by Anonymous - Posted on 26 March 2023
Spoke to Dr Williams on Friday and he was extremely helpful and supportive. Gave me great guidance on my issues and I cannot not praise him highly enough.
Visited March 2023
Fairview Medical Centre has not yet replied.
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Review titled Great social worker support service
Rated 5 stars out of 5
by Anonymous - Posted on 21 December 2022
I have been a patient for over 20 years. Due to my recent mental and physical health decline I needed to get support from the Fairview Medical Centre Social Worker. The Fairview Medical Centre Social Worker’s support has been invaluable to assist me gain benefits I would never have been able to claim by myself or advocate for the extra assistance I have successfully gained. I realise how fortunate I have been to access this service as friends in other areas/ GP practices cannot get this amazing level of support. I don’t take the service for granted and encourage the practice to showcase it. Adults need this service without it patients could genuinely experience personal and even family collapse. The pressure on council social services teams means the support to people like me would be unlikely to take place. To be honest I would also feel uncomfortable contacting a council social worker as I am aware they are under staffed an struggling to assist vulnerable children etc. The practice social worker operates in conjunction with the Dr/ Local health/ other charitable groups etc and in my opinion supports recovery in a holistic way. As the role is a part of the practice health and well being team means I am gaining a joined up level of support. It not only results in financial, health and well being benefit for patients but also the NHS too. Thank you to the social worker and thank you to Fairview management team for being forward thinking to offer holistic and wide ranging services to help patients and the community.
Visited December 2022
Fairview Medical Centre has not yet replied.