Fairfield Park Health Centre
Tyning Lane, Camden Road, Bath, Avon, BA1 6EAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled General
Rated 2 stars out of 5
by Anonymous - Posted on 20 September 2024
I phoned and emailed the surgery several times for a health letter and each time was told to resend a request. Apparently there is a charge for this and at no time was I told of a charge. Then after 3 weeks I got a phone call requesting money and I said I would pay over the phone but was told to come in to make a card payment, so I went in only to find out the card machine wasn't working. So I couldn't make a payment. I was then reassured that my health letter would be emailed to me by that evening as there was a deadline for the letter and I had already been waiting 3 weeks. I was told by the lady in reception I could make a payment at a later date. It's now past the deadline and still no letter from the surgery. The surgery had 3 weeks to email me or tell me over the phone about the practices procedures and charges etc. So Unprofessional.
Visited September 2024
Fairfield Park Health Centre has not yet replied.
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Review titled Very helpful
Rated 5 stars out of 5
by Anonymous - Posted on 05 September 2024
Very friendly, explained all that was done, very efficient, post treatment appointments quickly organised
Visited September 2024
Fairfield Park Health Centre has not yet replied.
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Review titled Swift Admission to hospital
Rated 5 stars out of 5
by JANE - Posted on 08 July 2024
Thank you so much for your superb response to my call for help on 2/7/24 .Your paramedic was with me in no time, called an ambulance and I was admitted to the Royal United Hospital with severe bacterial pneumonia. I am hugely grateful to your team's swift actions and efficiency to get me the help I desperately needed. So a big thank you to everyone in your team who was connected to my case. Kindest Regards, Jane
Visited July 2024
Fairfield Park Health Centre has not yet replied.
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Review titled Helpful Pharmacist
Rated 5 stars out of 5
by Anonymous - Posted on 20 February 2024
I saw the Practice Pharmacist this morning. I had previously only had telephone appointments with her and I found face-to-face much better. She was extremely helpful, willing to listen and discuss health and treatment options. I felt very much reassured andsupported. She provides an invaluable service.
Visited February 2024
Fairfield Park Health Centre has not yet replied.
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Review titled Overall great service
Rated 5 stars out of 5
by Anonymous - Posted on 12 December 2022
Over the past 12 months or so I have had contact with a wide range of people at the practice: receptionists; nurses; GPs and practice pharmacists. They have been unfailingly polite and very helpful. I have been referred to a few things at the hospital and any delays have been due to the hospital, not the practice. i have absolutely no complaints about the help I have received. Crowded waitings rooms might point at others not having similar experiences, but when I speak to friends and family (in other health areas) whose practices don't have walk-in sessions at all and don't even take blood tests, resulting in a 25 mile return journey to the nearest hospital, I count myself very lucky to be registered here. Thank you to everyone involved.
Visited December 2022
Fairfield Park Health Centre has not yet replied.
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Review titled Lovely receptionist
Rated 4 stars out of 5
by Sarah Geraghty - Posted on 15 November 2022
I visited on 15.11.22 at 9.30am. The surgery was exceptionally busy with a long queue to check in and impatient people complaining about the long wait for walk in and wait. The receptionist was a reassuring presence, unfailingly calm, friendly, helpful and polite in the face of a lot of tetchy customers. I would like her to know that her patience and empathy were much appreciated.
Visited November 2022
Fairfield Park Health Centre has not yet replied.
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Review titled Great work
Rated 5 stars out of 5
by Alister Gomes Pinto - Posted on 08 October 2022
I have always found Fairfield surgery to be professional and accommodating from previous meetings with GPs. On this occasion my call was quickly triaged by reception and I had a speedy same day response from the GP. I was booked in to see them the following morning where I had a very reassuring appointment - the GP was professional, efficient and effective. Overall, a great job running the surgery despite challenging times - keep up the good work!
Visited October 2022
Fairfield Park Health Centre has not yet replied.