Eltham Palace Pms
Eltham Palace Surgery, 30 Passey Place, Eltham, London, Greater London, SE9 5DQContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Poor service
Rated 2 stars out of 5
by Cath Scholefield - Posted on 24 October 2024
It took 2 weeks for a GP to sanction my husband's blood test form, even though he is in end stage renal failure and the test was requested formally in writing by the Kings College renal nurse. I had to chase three times and go onto the surgery in person before action was taken. I was told the request had been sent to a GP on the Friday before they went on leave for a week. The helpful face to face receptionist recognised my distress and reason chasing, and arranged for the duty doctor to sign off the form.
Visited October 2024
Eltham Palace Pms has not yet replied.
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Review titled Good practice
Rated 5 stars out of 5
by Anonymous - Posted on 12 June 2024
Was seen at arranged appointment time on a Sunday morning for a dressing change. Wound checked, cleaned and redressed.
Visited June 2024
Eltham Palace Pms has not yet replied.
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Review titled Not helpful at all
by Sharon - Posted on 05 June 2024
I’m a carer for my son I don’t leave the house because of his condition I can’t get a home visit because I’m not classed as housebound, explained if I leave the house my son will have a full blown panic attack but still nothing they could do expect more from a doctors considering all this talk about mental health.
Visited June 2024
Eltham Palace Pms has not yet replied.
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Review titled Practice is improving
Rated 4 stars out of 5
by David - Posted on 04 June 2024
My appointment was on time, and the Doctor I saw was pleasant, caring and attentive. He also agreed to contact Lewisham Hospital on my behalf to follow up on some tests that were due.
Visited June 2024
Eltham Palace Pms has not yet replied.
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Review titled Good practice
Rated 5 stars out of 5
by Jason dorey - Posted on 04 June 2024
Very happy with the treatment I received from the Dr and was very understanding I've never had any problems with this practice
Visited June 2024
Eltham Palace Pms has not yet replied.
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Review titled Fell short of expectation
Rated 3 stars out of 5
by Anonymous - Posted on 07 June 2024
Went for a cancer review which went as follows:- Are you alright? Answer yes I'm fine thanks. Good. That was it!!! I then pointed out no action had been taken on removing blood thinners from my prescription and spent the rest of the appointment watching the GP amend the prescription on the computer. I then asked for a blood test re Cholesterol as it had not been checked for 3 years plus he then set about telling me that the min for my statin should be 20mg not 10mg. When I asked if he recommended he said he couldn't it was my choice. Regrettably, I am not a qualified medical practitioner so it was left
Visited June 2024
Eltham Palace Pms has not yet replied.
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Review titled Excellent consultation
Rated 3 stars out of 5
by Allan Jones - Posted on 25 May 2024
The doctor was thorough, pleasant and reassuring. It was arranged that morning due to the perceived urgency. We seem to have a good cohort of new doctors.
Visited May 2024
Eltham Palace Pms has not yet replied.
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Review titled Lovely GP
Rated 5 stars out of 5
by Anonymous - Posted on 19 May 2024
Got an appointment within 2days. Friendly reception on arrival. Not a long wait and GP was great, caring and quick
Visited May 2024
Eltham Palace Pms has not yet replied.
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Review titled Not bad
Rated 3 stars out of 5
by Robert - Posted on 15 May 2024
The doctor was professional and better than my usual doctor, well mannered and thoughtful was a very pleasant experience to what is otherwise usually a dreaded experience
Visited May 2024
Eltham Palace Pms has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by Sian Bladen-hill - Posted on 02 May 2024
Had a test done yesterday. It was extremely efficient, on time, a professional nurse who explained everything to do with the procedure.
Visited May 2024
Review titled Eltham Palace Pms
Replied on 19 May 2024
Dear Sian Thank you so much for such a lovley positive review With kindest regards Jo Gilby Practice Manager