Elmham Surgery
59 Holt Road, North Elmham, East Dereham, Dereham, Norfolk, NR20 5JSContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Unhelpful receptionist
Rated 3 stars out of 5
by Anonymous - Posted on 09 May 2024
I had difficulty registering for online services. The receptionist was rude and unhelpful, and it has still not been sorted out. On an earlier occasion she made me come back with documents I did not need.
Visited May 2024
Elmham Surgery has not yet replied.
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Review titled shocking pharmacy
Rated 1 star out of 5
by C CORRWAY - Posted on 19 March 2024
i went to pick up my repeat prescription today arfter a 20 minute wait i recived my medication when i checked all the items was there the was 1 missing i then queried this and was told they new nothing about it.I have had this item for the last 2 years. now last month they did not have it and i understand the is a shortage of this item but shorley they should be offering a alternative but today nothing if i had not checked i would have walked out with nothing. last month i was told to ring round other pharmacys to see if they had any. But should this not be my own pharmacy job . I forgot to mention my doctors surgery and pharmacy are all one as we live in a rural location.
Visited March 2024
Elmham Surgery has not yet replied.
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Review titled Excellent care
Rated 4 stars out of 5
by Anonymous - Posted on 19 December 2023
I have been a patient for many years at the surgery and in general has always been really good and helpful. Recently I had a visit that I felt deserved a great review, as all tests were carried out, an exam, and the Doctor I saw really listened and helped me make sure they had understood my problem correctly. So kind and professional. I find everyone there from reception to doctors/nurses all so helpful.
Visited December 2023
Elmham Surgery has not yet replied.
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Review titled Great patient experience
Rated 4 stars out of 5
by Anonymous - Posted on 30 June 2023
On the couple of occasions I have needed to contact the surgery for an appointment it has been a straightforward experience and all staff from reception through to GPs and nurses have been friendly, very helpful and thorough.
Visited June 2023
Elmham Surgery has not yet replied.
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Review titled Excellent service and support
Rated 5 stars out of 5
by Averil George - Posted on 30 May 2023
My son recently had to have an ultra sound scan which was arranged in extremely quick time. The scan was carried out at 8 pm on a Monday evening and I was telephoned the next morning at 8.55 with the result. I can't praise all the staff involved highly enough.
Visited May 2023
Elmham Surgery has not yet replied.
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Review titled Wonderful practice
Rated 5 stars out of 5
by Katie h - Posted on 25 February 2023
We are truly blessed to have this surgery - the doctors are absolutely brilliant but all staff (reception, dispensary, AHPs, phlebs, domestics) go above and beyond to help their patients.
Visited February 2023
Elmham Surgery has not yet replied.
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Review titled All medical staff amazing reception staff not
Rated 3 stars out of 5
by Anonymous - Posted on 30 December 2022
All of the medical trade staff are amazing but the receptionist are most unhelpful I’ve experienced this 4timea with practice and never name given when on phone like say they should.
Visited December 2022
Elmham Surgery has not yet replied.