Elizabeth Avenue Group Practice
2 Elizabeth Avenue, Islington, London, Greater London, N1 3BSContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent service, using e-consult
Rated 5 stars out of 5
by Anonymous - Posted on 27 August 2024
Within two hours of my sending an e-consult message, a doctor had messaged me and within a further two hours I was in receipt of my medication. I had occasion to follow up with a further message three days later, and received a call within an hour. Brilliant! It seems to me that the service is efficient and speedy, and with the benefit of a personal interaction as necessary. Thank you so much.
Visited August 2024
Elizabeth Avenue Group Practice has not yet replied.
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Review titled Excellent GP surgery - caring, efficient and approachable
Rated 5 stars out of 5
by Anonymous - Posted on 09 May 2024
Don't look any further. Elizabeth Avenue is a really excellent practice. We needed help for my elderly mother who was suddenly very weak and the practice pulled out all the stops and got her help and gave us the advice we needed. Really recommended. Easy to get through to them by phone or online.
Visited May 2024
Review titled Elizabeth Avenue Group Practice
Replied on 15 August 2024
Thank you for taking the time and trouble to make a comment about our practice on this website, it is greatly appreciated. Our staff are continually receiving thanks from our patients on a daily basis for the care and support they offer our patients. It is particularly kind of you to have made this comment about us. Many thanks.
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Review titled E consult
Rated 2 stars out of 5
by Amanda Lovegrove - Posted on 01 May 2024
Totally nightmare trying to complete and consult. It kept telling me to phone the surgery then when I did I was told to fill in an e consult. Eventually someone did agree to do this on line for me. All I want is to speak to dr and possibly a blood test
Visited May 2024
Review titled Elizabeth Avenue Group Practice
Replied on 15 August 2024
Dear Amanda, I'm so sorry to hear you have had problems with our eConsult system. For the vast majority of patients, the system works very well and patients are either directed to the best clinician to help them are directed to other providers giving them a quick resolution. Please do try and use the eConsult system again and if you have any problems call the practice and one of our reception team will be able to assist you. Many thanks.
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Review titled Real Professionism by admin ream
Rated 5 stars out of 5
by Simon Frith - Posted on 23 May 2024
The administration team were extremely kind and diligent in retrieving my medical records which had not been successfully transferred from my GP practice. They have demonstrated diligence, courtesy and warmth with their patient care and true professionalism. A big thank you forgoing the extra mile
Visited May 2024
Review titled Elizabeth Avenue Group Practice
Replied on 15 August 2024
Dear Simon, Thank you for taking the time and trouble to place a comment on our NHS Choices webpage. It is always lovely to receive such excellent feedback and I know my hard working and highly professional staff appreciate your comments. Many thanks.
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Review titled Great local practice
Rated 5 stars out of 5
by Rachel Thomas - Posted on 10 April 2024
I completed an e consult this afternoon and within a couple of hours was called back by a very polite and friendly doctor who told me I could come in straight away. I saw him within 15 minutes, he examined me, gave me clear and reassuring diagnosis and advice and managing symptoms and things to watch out for. With all the news about how underfunded and overstretched the Nhs is right now I felt so lucky to be seen within the same day of requesting an appointment The reception staff are very helpful and friendly and I have seen approximately three doctors there all of whom I have found helpful, attentive and kind
Visited April 2024
Review titled Elizabeth Avenue Group Practice
Replied on 15 August 2024
Dear Rachel, I'm delighted to hear you have been so well looked after by our outstanding clinical and administration team. The eConsult system has been one of the best innovations to have been adopted by GP surgeries over the country. As you have experienced, it provides a fast and reliable service getting patients to the correct clinician as quickly as possible. Thank you for taking the time and effort to make a comment on our NHS Choices website.
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Review titled This Practice is Brilliant
Rated 5 stars out of 5
by Cath LeC - Posted on 01 May 2024
I specifically had a recent issue with my HRT and was so grateful for the quick responses, solutions and ongoing care. Nothing feels too much. I have had other specific issues with an ongoing shoulder issue and this too was dealt with so efficiently and with such care. This is a brilliant practice and I feel immensely grateful and lucky to have it.
Visited March 2024
Review titled Elizabeth Avenue Group Practice
Replied on 15 August 2024
Dear Cath, Thank you for such a lovely comment about our practice and the fantastic service you have received from us. We are always receiving praise like yours over the counter at reception, and directly to our clinicians during consultations. We all appreciate you taking the time and trouble to making a comment on our NHS Choices website. Many thanks.
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Review titled Brilliant Pharmacists
Rated 4 stars out of 5
by Anonymous - Posted on 13 February 2024
I have had two very detailed and long phone sessions with two different pharmacists who were knowledgeable, interested and able to give me the time to answer all my questions.Brilliant service
Visited February 2024
Review titled Elizabeth Avenue Group Practice
Replied on 15 August 2024
Thank you so much for your kind comments regarding our wonderful pharmacy team. We are incredibly grateful to you having take the time and effort to put this comment on our NHS Choices website.
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Review titled Amazing practice/reception team
Rated 5 stars out of 5
by Alan B - Posted on 24 January 2024
Having registered here in June of 2023, shortly after being diagnosed with stage 4 cancer, my experience has been amazing. The reception/admin team are so efficient, always helpful. I use the e-consult to contact them and get a reply almost immediately. This is the best surgery I’ve ever been registered at.
Visited December 2023
Review titled Elizabeth Avenue Group Practice
Replied on 15 August 2024
Dear Alan, Many thanks for taking the time and trouble to place your comment on our NHS Choices website. We are all incredibly grateful to you for taking the time and trouble to leave such a kind comment for us. Thank you.
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Review titled Excellent care
Rated 5 stars out of 5
by Deborah - Posted on 23 October 2023
Staff and doctors have given me thorough, excellent care after my surgery. They have been able to explain the issues carefully and reassure me which I am very grateful for.
Visited October 2023
Review titled Elizabeth Avenue Group Practice
Replied on 15 August 2024
Dear Deborah, Thank you for such a lovely comments about our surgery. We all work very hard for our patients and it is always appreciated when patients go out of their way to provide us with such wonderful feedback. Many thanks.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 27 September 2023
I've always received the support I've needed with this practice, regardless of the doctor or nurse advising or treating me.
Visited September 2023
Review titled Elizabeth Avenue Group Practice
Replied on 15 August 2024
Thank you for taking the time and trouble to make a comment on our practice's NHS Choices website page. We continually receive high praise from our patients and I am very grateful you have taken the time and trouble to put a comment on here. Thank you again.