Edenfield Road Surgery
Cutgate Shopping Precinct, Rochdale, Lancashire, OL11 5AQContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled No appointments
Rated 1 star out of 5
by Anonymous - Posted on 04 November 2022
Rang at 8am and continued to ring to get in the queue for 15 minutes without success Rang again at 8-45 joined the queue as caller number 2 held on for 45 minutes to be then be told there were no available appointments but if I rang 111 very likely that they could get my 15 year old son an appointment !!! Alternatively we could go to A&E which we did and received excellent treatment from the hospital staff This surgery is failing to serve the registers patients to the detriment of the users and I would suggest the staff moral
Visited November 2022
Edenfield Road Surgery has not yet replied.
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Review titled Zero out of Five
Rated 1 star out of 5
by K_W - Posted on 31 October 2022
I don't know why this surgery has an online booking system or even a telephone, because you can't get any sort of appointment. Tried this morning 06:30, as soon as the online portal went live and No Appointments Available. Then called at 08:30, once I got through after 59 minutes on hold, then the usual No Appointments Available. The call handlers seem to thrive on the situation. The usual advice: Make contact another day, go to A&E, call the out of hours blah blah just gtf or the nugget today was register at another surgery.
Visited October 2022
Edenfield Road Surgery has not yet replied.
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Review titled Unable to get an appointment
Rated 1 star out of 5
by Anonymous - Posted on 14 September 2022
I have been trying to obtain an appointment with the GP for over a week. I have tried in person and over the telephone. It's appalling that in this day and age I still cannot get an appointment with the GP. It was suggested by the receptionist to attend A & E, however this is a total inappropriate use of this service.
Visited September 2022
Edenfield Road Surgery has not yet replied.
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Review titled absolute terrible
Rated 2 stars out of 5
by John Carl Curzon - Posted on 14 September 2022
Trying to get an appointment nearly impossible told to ring at 8 in the morning tried this was greeted with could not connect whwn I did get through all appointments taken
Visited September 2022
Edenfield Road Surgery has not yet replied.