Eastham Group Practice
47 Bridle Road, Bromborough, Wirral, Merseyside, CH62 6EEContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent Service
Rated 5 stars out of 5
by Anonymous - Posted on 01 July 2024
I don't visit my surgery often as I've always been quite healthy but my most recent experience was excellent. I got exceptional service from the receptionists. They thoroughly explained the changes to their system and helped me create an account on Patchs. I submitted a Patchs and was contacted by the GP within a few hours. I had a face to face appointment and was given a thorough examination. I felt listened to from the moment I contacted the practice. I was very impressed.
Visited June 2024
Eastham Group Practice has not yet replied.
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Review titled Good
Rated 4 stars out of 5
by Anonymous - Posted on 11 June 2024
I was able to receive an appointment quickly Following my appointment a referral for further care was made and I have received an appointment for that
Visited May 2024
Eastham Group Practice has not yet replied.
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Review titled Disappointed
Rated 3 stars out of 5
by Elaine Davies - Posted on 01 June 2024
I contacted the practice and was told appointments are not to be made over the phone go on Patches . I had a swollen painful foot I was told in 3 request to elivate my foot finally got an appointment with practitioner advised a blood test after 2 more patches requests for results the doctor advised .an X-ray another week later shown a broken bone . 5 weeks I suffered with pain in my foot to late to treat but fortunately my foot was healing but disappointed with the time to diagnose
Visited May 2024
Eastham Group Practice has not yet replied.
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Review titled Appointments
Rated 3 stars out of 5
by Lynne Dunleavy - Posted on 11 July 2024
I am disappointed in the new system as the only face to face appointments always seem to be with a nurse practitioner. I never see a gp even though the surgery is empty when I have attended or I am sent to the surgery next door for my appointment. Even if I ask for an appointment to speak to a gp face to face I am seen by the nurses. I preferred the previous system when I could go on line and book an appointment at a time and date suitable to me and have the ability to choose who I spoke with. It is difficult to establish a good relationship with a gp now.
Visited May 2024
Eastham Group Practice has not yet replied.
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Review titled Prompt and Efficient Service
Rated 5 stars out of 5
by Anonymous - Posted on 02 April 2024
The receptionist dealt very quickly with my worries and arranged for me to be seen at short notice. The medical practitioner who saw me was excellent.
Visited April 2024
Eastham Group Practice has not yet replied.
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Review titled Very Good
Rated 5 stars out of 5
by Anonymous - Posted on 11 June 2024
I saw a Junior Doctor. She was friendly, asked lots of questions, listened carefully and explained the course of action she was proposing. She also explained what to do after the appointment and in the event that I hadn't heard back regarding tests. I thought she was very thorough and that made me feel heard, gave me confidence that I was being listened to and I thought she was very good
Visited April 2024
Eastham Group Practice has not yet replied.
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Review titled Great Access
Rated 5 stars out of 5
by Mrs James - Posted on 11 June 2024
Patches easy to complete and I was seen by GP on the same day. The GP made the required referral and I was very happy. Very comforting and efficient service.
Visited April 2024
Eastham Group Practice has not yet replied.
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Review titled Very Good
Rated 5 stars out of 5
by Anonymous - Posted on 02 April 2024
I submitted a request using Patchs and requested a face to face appointment as I have a hearing problem. The appointment was on time, if not a little early and the Dr was excellent at explaining everything. I didn't feel rushed. Thank you.
Visited April 2024
Eastham Group Practice has not yet replied.
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Review titled Very Good
Rated 5 stars out of 5
by Anonymous - Posted on 08 April 2024
Completed patches early morning and got an appointment the same day. The doctor was very , professional and extremely helpful and friendly throughout the consultation. Listened to my concerns and explained in detail what he thought my condition requires and referred me on to relevant out patients department
Visited April 2024
Eastham Group Practice has not yet replied.
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Review titled Whole experience
Rated 5 stars out of 5
by Julie Oliver - Posted on 28 April 2024
From reception staff to nurse, nurse practitioner, Doctor on both personal treatment and contact information. Total professionalism , caring and attentive throughout. I feel totally cared for by this practice in the last three years that I have been registered there. Thank you to all of the staff there for looking after me
Visited March 2024
Eastham Group Practice has not yet replied.