East Croydon Medical Centre
59 Addiscombe Road, Croydon, CR0 6SDContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Administration Nightmare
Rated 1 star out of 5
by Anonymous - Posted on 17 October 2023
2.20 hour wait for phone to be answered. Appointment given reluctantly after having been questioned about why I wanted a face to face appointment! My doctor ordered a blood test and a follow up appointment. Have been contacted by text saying my blood test has been rearranged - after my follow up appointment with my GP. (If this is not convenient please phone reception). Really! Am I expected to spend another 2 hours or so on the phone to rearrange my blood test and not waste my Doctor’s time? There is something seriously wrong with the administration/patient access and accountability for this. If anyone would care to contact me in person or otherwise I am available and willing to testify as a patient
Visited October 2023
East Croydon Medical Centre has not yet replied.
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Review titled waiting times
Rated 1 star out of 5
by mrs patience emm - Posted on 30 August 2023
I have called today i was number 29 in the queue I got down to number 3 then the phone cut me off I rang straight back and was told I was number 19 in the queue this happens frequently They used to be a great surgery in over to years it's gone from bad to worse Why is this?
Visited August 2023
East Croydon Medical Centre has not yet replied.
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Review titled Thorough medication review
Rated 5 stars out of 5
by Maria Muriel-Sanchez - Posted on 20 July 2023
Grateful for the medication review call which was conducted in a very professional manner and thoroughly
Visited July 2023
East Croydon Medical Centre has not yet replied.
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Review titled Incredible Service
Rated 5 stars out of 5
by Emma - Posted on 16 February 2023
I would like to congratulate all the wonderful staff at East Croydon Medical Centre. I attended my first breast screening today and the service I received was nothing short of incredible. The staff were cheerful, super efficient and extremely professional. I was seen immediately and the lady who performed the screening was exceptional. Thank you so much.
Visited February 2023
East Croydon Medical Centre has not yet replied.
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Review titled Great service and very fast
Rated 5 stars out of 5
by Lucy Alicia Banks - Posted on 07 December 2022
I requested my Summary Care Record on 5th December, which is usually a 30 day process. I was sent mine after a day! Very impressed with the speed of the administration. I work in a large gp practice myself and I think they deserve some praise, well done and thank you
Visited December 2022
East Croydon Medical Centre has not yet replied.
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Review titled Positive Experience
Rated 4 stars out of 5
by Anonymous - Posted on 02 December 2022
Pleasant staff at reception. Very friendly professional practice nurse carried out the procedure of irrigation to the ears with success. Overall a positive experience
Visited December 2022
East Croydon Medical Centre has not yet replied.