East Barnet Health Centre
149 East Barnet Road, Barnet, EN4 8QZContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about East Barnet Health Centre.
Reviews
-
Review titled Reception staff lovely but hard to get an appointment
Rated 3 stars out of 5
by Anonymous - Posted on 05 September 2024
When you get through on the phones or go into the centre the reception staff are very helpful and kind. It is so difficult however to get an appointment (and definitely not with a familiar, trusted doctor) now especially as a teacher outside of hours. 111 online had said to speak to my gp “today or tomorrow.” I waited 35 mins to get through on the telephone this morning where I was then told to do an e-consult at 8.30. My class come in at that time but managed to get done, to then get a text message saying I have to wait 2 weeks to be seen at a time within school hours that I just can’t do. Back to square one. It’s so frustrating.
Visited September 2024
East Barnet Health Centre has not yet replied.
-
Review titled Good practise
Rated 4 stars out of 5
by Theresa Kent - Posted on 12 July 2024
I came in twice in one day. First was an asthma check up which although was running late went well. An informative, polite and friendly nurse who treated me very well. My second appointment was about a recent 24 hour heart monitor and its findings. A letter to refer me was done almost immediately so very impressed with that but no contact from the hospital as yet. Practise clean and tidy and reception staff were polite and friendly.
Visited July 2024
East Barnet Health Centre has not yet replied.
-
Review titled Great practice
Rated 5 stars out of 5
by Carole Weightman - Posted on 05 June 2024
After explaining my problem, the receptionist did all she could to help. She was understanding and patient.
Visited June 2024
East Barnet Health Centre has not yet replied.
-
Review titled Thank you East Barnet Health Centre
Rated 4 stars out of 5
by Anonymous - Posted on 25 June 2024
Ihave been most grateful to, receptionists, and Doctors over the last few weeks. Getting an appointment a difficult task. Doctors very knowledgeable and follow up care amazing.
Visited June 2024
East Barnet Health Centre has not yet replied.
-
Review titled Excellent and efficient service
Rated 5 stars out of 5
by Anonymous - Posted on 12 June 2024
Called this morning and was seen this evening. On time. The doctor asked lots of questions and made a clear plan to investigate the issue. Not rushed at all. Very efficient and felt listened to. Thank you!
Visited June 2024
East Barnet Health Centre has not yet replied.
-
Review titled Taking me seriously
Rated 3 stars out of 5
by Anonymous - Posted on 05 June 2024
Firstly thank you Roulla for being so kind and helpful sourcing a much needed appointment for me. I felt extremely comfortable in your interaction with me which makes a few difference. Thank you to the locum doctor who took my ongoing health symptoms and concerns seriously and offer investigations and treatment. Made feel not stupid or like a it's all-in my head!! Today felt like what a consultation should feel.like. Thank you doctor and Roulla
Visited June 2024
East Barnet Health Centre has not yet replied.
-
Review titled Great practice
Rated 5 stars out of 5
by Laura Davis - Posted on 04 May 2024
I just wanted to leave a review to say how impressed we are with East Barnet Health Centre . Amazing service and such kind and helpful receptionists especially eloise and roulla, who both went above and beyond. Also very impressed with the Doctors. And same day appointments…So happy we moved to this practice.
Visited May 2024
Review titled East Barnet Health Centre
Replied on 07 May 2024
Thank you for taking the time to leave a review and for the positive feedback , it helps a lot to boost the staff morale during these very challenging times.
-
Review titled Can never get through when I call. Impossible
Rated 1 star out of 5
by Anonymous - Posted on 22 March 2024
I’ve tried 17 times to get through the automated telephone lines to try & get an appointment. Every option just cuts you off. I was told that the only way to actually get an appointment is to turn up there. It’s highly frustrating to have this impossible system set up where no one answers calls, yet there seems to be 4 people doing admin there.
Visited March 2024
Review titled East Barnet Health Centre
Replied on 07 May 2024
We are sorry you have had cause to complain - we are working under extreme pressure in the NHS at the moment and are trying our level best to meet the high demand on the service. If you would like to discuss this further please contact and ask to speak to the practice manage
-
Review titled Great service
Rated 5 stars out of 5
by Nanette Amanda Razzell - Posted on 20 March 2024
Very nice reassuring doctor listened to me said will refer me as soon as possible to the necessary unit talked me through a few things
Visited March 2024
Review titled East Barnet Health Centre
Replied on 21 March 2024
Thank you for taking the time to leave a review and for the positive feedback , it helps a lot to boost the staff morale during these very challenging times.
-
Review titled As it should be
Rated 4 stars out of 5
by Anonymous - Posted on 07 March 2024
Quick appointment In-person as symptoms required it. Lovely doctor. Took enough time. Listened well. Explained what he thought and gave good advice/treatment.
Visited March 2024
Review titled East Barnet Health Centre
Replied on 21 March 2024
Thank you for taking the time to leave a review and for the positive feedback , it helps a lot to boost the staff morale during these very challenging times.