Eaglescliffe Medical Practice
Sunningdale Drive, Eaglescliffe, Stockton-on-Tees, Cleveland, TS16 9EAContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Eaglescliffe Medical Practice.
Reviews
-
Review titled Using e-consult
Rated 5 stars out of 5
by Suzanne Fletcher - Posted on 28 June 2024
I've used e-consult several times in the last few months, and had a really helpful reply the next day. It has saved an appointment and given good advice or information that has made a difference. thanks.
Visited June 2024
Eaglescliffe Medical Practice has not yet replied.
-
Review titled Great appointment
Rated 5 stars out of 5
by Anonymous - Posted on 05 July 2024
Got an appointment quickly and easily, so friendly and caring from the reception team to the Dr and left feeling reassured, thank you!
Visited June 2024
Eaglescliffe Medical Practice has not yet replied.
-
Review titled Emergency appointment
Rated 5 stars out of 5
by Anonymous - Posted on 02 August 2024
I developed mastitis over a weekend and rung first thing Monday morning. I was asked if the appointment was an emergency which it was and given antibiotics which cleared up the infection through the course. Great service, I got straight through on the phone too.
Visited June 2024
Eaglescliffe Medical Practice has not yet replied.
-
Review titled Welcoming and efficient
Rated 5 stars out of 5
by Anonymous - Posted on 01 July 2024
I don't use the GP often, but recently had a great experience at this GP practice. I secured a same-day appointment, and the appointments was really efficient. The staff were welcoming, and the doctor was attentive and thorough. The prescription was ready quickly and the whole experience was fairly stress-free. Thank you!
Visited May 2024
Eaglescliffe Medical Practice has not yet replied.
-
Review titled Knowledgeable staff
Rated 5 stars out of 5
by Anonymous - Posted on 28 June 2024
Great GP surgery who are very responsive to e consults and use their staff effectively, eg nurse for wound checks and injections, GP for general concerns and treatment, pharmacists for medicine reviews. Able to get through on phone fairly easily or go in person and speak to someone.
Visited March 2024
Eaglescliffe Medical Practice has not yet replied.
-
Review titled Disappointing
Rated 4 stars out of 5
by Anonymous - Posted on 09 February 2024
Appointment cancelled very short notice. My child was due to see the doctor regarding her anxiety so for the appointment to of been cancelled at such short notice you can imagine how that left her feeling. I had made alternate arrangements for childcare, school and my work placement which was all wasted. I understand staff may have to cancel due to sickness however I do think alternate staffing system should be in place. There is a notice on the wall in the surgery stating how many appointments were missed by patients each month , how many are missed due to absent doctors?
Visited February 2024
Eaglescliffe Medical Practice has not yet replied.
-
Review titled Well run practice
Rated 5 stars out of 5
by Anonymous - Posted on 19 January 2024
This practice is so well run and staffed throughout with great people. I have always had a good experience from phone call to appointment. You can get through relatively easily on the phone, good choice of phone call, nurse or GP appointment. This seems against the grain from other people’s experiences of other practices. I can’t recommend or thank them enough for their fabulous service to their patients.
Visited January 2024
Eaglescliffe Medical Practice has not yet replied.
-
Review titled Great practice teamwork
Rated 5 stars out of 5
by Sandra Davison - Posted on 12 January 2024
My experience goes back to me receiving a letter asking me to make an appointment for specific routine bloods, when booking my appointment, the receptionist noticed that my other routine bloods would be due soon and she asked if I would like them all doing together ( well trained and observant). This saved coming and going taking up more appointments. On the day of my appointment, the nurse was very thorough, doing other basic observations and tests for a person of a certain age. She was so friendly and professional. However, after being unsuccessful in obtaining bloods due to my veins, not her skill! She kindly spoke to the phlebotomist who just after a short wait, did my bloods whilst I was there. I am so happy with the team at this practice, they are always so helpful, polite and professional. I know there have been and still are some stressful times for everyone, however the team have never shown anything but kindness and understanding. Your staff are all brilliant from the hub of reception to the clinical team. I thank you all.
Visited January 2024
Eaglescliffe Medical Practice has not yet replied.
-
Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 14 January 2024
Same day appointment. Referred for further investigation and all done so quickly. Thank you so much for your help and assistance.
Visited December 2023
Eaglescliffe Medical Practice has not yet replied.
-
Review titled Excellent service
Rated 5 stars out of 5
by Vicky - Posted on 16 January 2023
Reception staff friendly and empathetic, nurse practitioner very professional and helpful, all doctors I've came across have listened and resolved our issues. I felt compelled to write a review today as I had taken my 1 year old to see a dr 3 months ago, today he called for an update on how my boy was doing which gave a lot of reassurance. Thanks to all staff for looking after my family so well!
Visited January 2023
Eaglescliffe Medical Practice has not yet replied.