E12 Health
30 Church Road, Manor Park, London, Greater London, E12 6AQContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled great nurse
Rated 5 stars out of 5
by Tray - Posted on 14 June 2024
very nice nurse so easy too talk a out my issues....really helpful polite.. a1.if i could choose nurse i would choose this lady so thankyou to my nurse who see to me ..................
Visited June 2024
Review titled E12 Health
Replied on 24 June 2024
Dear Tray, Thank you for your wonderful feedback! We are delighted to hear about your positive experience with our nurse. Providing compassionate care and ensuring patients feel comfortable discussing their concerns is really important to us and we're glad that you found our nurse helpful, polite, and easy to talk to. Your kind words mean a lot to us, and we will be sure to pass on your thanks to the nurse who assisted you. Thank you again for taking the time to shrew your feedback. If there's anything more we can do for you or if you have any further feedback, please feel free to reach out to our Patient Care Team. We're here to support you. Church Road Health
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Review titled Good job
Rated 4 stars out of 5
by H. U - Posted on 09 May 2024
Very understanding doctors who listen to my health issues and tried to help to sort out the problems I have. I felt taken care of and listened to I felt relieved like my problems were going to be solved and we are working towards getting better
Visited May 2024
Review titled E12 Health
Replied on 10 May 2024
Dear Patient, Thank you for your review! We really appreciate your kind words and positive feedback! We are thrilled to hear that you had a great experience with our team. Our top priority is always to provide compassionate care and to truly listen to our patients' concerns. We are glad you felt understood and supported during your visit. Our team is committed to working with you to address your health issues and help you feel better. If you have any questions or need any support, please don't hesitate to reach out to our Patient Care Team. We're here to support you! Church Road Health
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Review titled The practice
Rated 4 stars out of 5
by Sarah Blake - Posted on 02 June 2024
I came a day early for my appointment, but I was seen. The lady who took my blood was very professional.
Visited May 2024
Review titled E12 Health
Replied on 03 June 2024
Dear Sarah, Thank you for your review and for sharing your experience with us. We are sorry to hear about the confusion regarding your appointment date, but we're glad we were able to accommodate you nonetheless. It's great to hear that you found our staff professional, especially the member of the team who took your blood. We strive to provide quality care and genuinely appreciate you taking the time to share your feedback. If there's anything we can do to improve your experience next time, please don't hesitate to let us know. Thank you again for your review. Church Road Health
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Review titled Outstanding Practice
Rated 5 stars out of 5
by Ryan Dorgan - Posted on 20 May 2024
Church Road Health, which is part of the First 4 Health Group, has been caring for me and my family for nearly two decades. The team has regularly provided us with outstanding treatment that comes in the form of kindness, thoughtfulness, and consideration. During my most recent asthma review, the wonderful nurse demonstrated all of the aforementioned characteristics and more. This made it easier for me to interact with her, allowing her to better grasp my present health situation and put together an appropriate treatment plan going forward. Despite dealing with various chronic illnesses that are difficult to diagnose and treat, as a relatively young person, I can maintain a positive attitude knowing that my general practitioners and the entire practice staff will be there for me on my health journey. Overall, I have received an outstanding level of care from this remarkable establishment over the years. As a family, we all seek higher-quality healthcare, and this practice stands out for its remarkable ability to meet all of our diverse healthcare needs.
Visited May 2024
Review titled E12 Health
Replied on 22 May 2024
Dear Ryan, Thank you so much for your kind words and for sharing your experience with our surgery. We are honoured to have been entrusted with the care of you and your family for nearly two decades! Your recognition of our team’s kindness, thoughtfulness, and consideration truly means a lot to us. We’re especially pleased to hear about your positive experience with our nurse, during your recent asthma review. Our team strives to provide personalised and compassionate care, and it’s wonderful to know that this has made a difference in your health journey. Thank you for taking the time to share your review, acknowledging her hard work. Your resilience in managing various chronic illnesses is inspiring, and we are committed to supporting you every step of the way. It is our privilege to be part of your healthcare team and to help you maintain a positive outlook. Thank you once again for your heartfelt review and for highlighting the exceptional care you received from our practice. We look forward to continuing to meet the healthcare needs of you and your family for many more years to come. Church Road Health
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Review titled Really good Practice
Rated 4 stars out of 5
by Desiree - Posted on 24 April 2024
I am really pleased with my experience. The Doctor was nice and I had the best experience I could have.
Visited April 2024
Review titled E12 Health
Replied on 30 April 2024
Dear Desiree, Thank you for sharing your experience with us! We're glad to hear that you had a positive visit and that our doctor provided you with a pleasant experience. Your satisfaction is important to us and we're committed to delivering the best care possible. If there's anything specific you appreciated or if you have any suggestions for how we can further improve, please feel free to let us know. We're here to ensure your ongoing satisfaction and well-being. Thank you for choosing our practice! Church Road Health
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Review titled GPs at this practice qre thoughtful and listen
Rated 5 stars out of 5
by Somsu ali - Posted on 19 April 2024
So far ive had met with several gps. Eqch time they addressed my concerns and have gave good reasons and example of any diagnosis and step by step explanations of why they are taking a perticular approach. Never felt rushed and always left knowing i was in good hands.
Visited April 2024
Review titled E12 Health
Replied on 30 April 2024
Dear Somsu, Thank you for taking the time to share your positive experiences with us! We are delighted to hear that you've had positive interactions with several GPs at our practice. It's wonderful to know that each time you've visited, your concerns were addressed with care, and you received thorough explanations regarding your diagnosis and treatment plan. Ensuring our patients feel heard and informed is a top priority for us and we're glad you never felt rushed during your appointments. Your confidence in our care means a lot to us, and we're here to continue providing you with excellent service. If you ever have further questions or need assistance, please don't hesitate to reach out to our team; we are here to support you. Thank you for choosing our practice! Church Road Health
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Review titled Amazing service
Rated 5 stars out of 5
by Saleh Ahmed - Posted on 25 April 2024
I had an amazing experience in my recent visit. Dr we’re very understanding and explained all my symptoms well. Great and very caring service by the dr. This practice is high recommended for those living within the catchment area.
Visited April 2024
Review titled E12 Health
Replied on 30 April 2024
Dear Saleh, Thank you so much for your kind words and for taking the time to leave us such a positive review! We are thrilled to hear that you had an amazing experience during your recent visit to our surgery. Providing understanding and clear explanations of symptoms is crucial to delivering excellent care, and we're glad that our doctor met your needs. Your recommendation means a lot to us, and we're honoured to serve our community. We are committed to providing extraordinary care for our patients. If you ever need further assistance or have any questions, please feel free to reach out to our Patient Care Team. Thank you for choosing our practice! Church Road Health
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Review titled professional approach to my health condition
Rated 5 stars out of 5
by Aga - Posted on 05 September 2024
My doctor with who I had yesterday appointment had professional approach to my health condition, she was really nice and I felt that she really understood my problem. I very happy with that ☺️
Visited April 2024
Review titled E12 Health
Replied on 12 September 2024
Dear Aga, Thank you so much for your kind words. We're thrilled to hear that you had a positive experience and felt understood and cared for. Your health and well-being are our top priorities, and we're glad that our Doctor could make you feel comfortable and supported. If you ever need anything or have further questions, please don't hesitate to reach out. Church Road Health
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Review titled Always helpful.
Rated 4 stars out of 5
by Joan Wood - Posted on 24 April 2024
I was called quickly to the Dr. who listened to my reason for asking for the appointment and explained the way forward plainly.
Visited April 2024
Review titled E12 Health
Replied on 30 April 2024
Dear Joan, Thank you for sharing your feedback with us! We are so pleased to hear that you had a positive experience during your recent appointment at our surgery. Prompt attention and clear communication are key aspects of the care we strive to provide. We're glad to know that our doctor listened to your concerns and explained the next steps clearly to you. Your well-being is our priority and we're here to support you every step of the way. If you have any further questions or need assistance, please don't hesitate to reach out to our team. Thank you for choosing our practice for your healthcare needs! Church Road Health
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Review titled Good Practice
Rated 4 stars out of 5
by Anonymous - Posted on 18 April 2024
I have regular checks with the Asthma Nurse, who is friendly, listens and is informative. She has adjusted my medication several times until we found an inhaler that best suited my current need. Thank You
Visited April 2024
Review titled E12 Health
Replied on 30 April 2024
Dear Patient, Thank you for sharing your positive experience! We are pleased to hear that you’ve found our Asthma Nurse to be friendly, attentive and informative during your recent check-ups. We will be pleased to share this with the whole team in our upcoming meeting; thank you for taking the time to share your experience. Adjusting medication to meet your needs is an essential part of managing asthma and we're glad to have found the inhaler that works best for you. Your health and well-being are our top priorities and we're here to support you every step of the way. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing our practice to keep you healthy! Church Road Health