Dr Spencer & Partners
Higham Road, Burton Latimer, Kettering, Northamptonshire, NN15 5PUContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Happy & Cared For
Rated 5 stars out of 5
by Celine Stevenson - Cleaver - Posted on 01 December 2022
My recent visit to Dr Raja was a happy experience (as it always has been) She was thorough in testing and saw it through to my being given my results and the way forward. I feel blessed to be in her great care.
Visited November 2022
Review titled Dr Spencer & Partners
Replied on 08 December 2022
Dear Celine, we are pleased to hear that you are happy with the care provided to you by Dr Raja and we thank you for taking the time to leave us your positive review. Burton Latimer Medical Centre.
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Review titled Good practice
Rated 5 stars out of 5
by Anonymous - Posted on 01 December 2022
Quite happy with the service, but not happy with trying to get an appointment. I have to get my daughter to take me at 7.30 to queue outside as you can never get an appointment on the phone.
Visited November 2022
Review titled Dr Spencer & Partners
Replied on 08 December 2022
Dear patient, thank you for taking the time to leave us your review. Although we have made improvements to our phone service to support patient demand, we remain flexible for patients that are not able to call or prefer to come to the practice to make appointments. We offer some online bookable appointments (these are not for acute problems due to the need to care navigate in order for patients to be seen by the most appropriate clinician in the most appropriate time frame). The online appointment are to help with the demand on the phones or visiting the practice the make an appointment for routine services. We are pleased you are happy with the service provided to you. Burton Latimer Medical Centre.
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Review titled Very efficient
Rated 5 stars out of 5
by Charlotte Mount - Posted on 08 November 2022
I was able to get an appointment on the same day, I was seen on time and was out with a prescription within a few minutes. Very friendly and helpful reception staff, very efficient medical staff.
Visited November 2022
Review titled Dr Spencer & Partners
Replied on 14 November 2022
Dear Charlotte, Thank you for your positive review. We are pleased you were dealt with in an efficient manner and we are grateful for you taking the time to leave us your feedback. Burton Latimer Medical Centre.