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Dr S Naseef

Deane Road, Bolton, Lancashire, BL3 5HP

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Reviews

Displaying 1 to 2 of 2

  1. Review titled Rude receptionist

    Rated 1 star out of 5

    by N Alikhasi - Posted on 11 July 2024

    Deputy manager at reception has a very bad attitude. Very awful way to speak to patients. This one receptionist shouts at you, for example I went today and asked for my letter. Which the receptionist had no clue about. Instead of apologising the receptionist was extremely rude. Dr naseef’s surgery has gone downhill because of this deputy manager working at reception. Very appalling. Have no manners whatsoever.

    Visited July 2024

    Report as unsuitable

    Review titled Dr S Naseef

    Replied on 15 July 2024

    Dear Patient, Thank you for your feedback and I am so sorry you had this response from the surgery. Unfortunately my receptionist cannot remember this incident and we do not have a deputy manager at this practice. Could you confirm this was at Dr Naseef (formerly Dr Murthi) in the Pikes Lane Centre then I can look into this further?

    Report as unsuitable


  2. Review titled One of the receptionists is very rude.

    Rated 1 star out of 5

    by Maria - Posted on 10 July 2024

    This afternoon I went to the GP to see if any Dr. could see my daughter because she has had a back and chest full of pimples for almost a month. The receptionist spoke to me very very badly, telling me that I had to call the next day to make an appointment. , and I explained that 2 weeks ago they gave her antibiotics and the Dr. told me that if I continued with the pimples to come back, the problem is that this receptionist always makes a lot of trouble giving you an appointment, she answers very badly, and rudely.

    Visited July 2024

    Report as unsuitable

    Review titled Dr S Naseef

    Replied on 15 July 2024

    Thank you for your feedback. I am sorry you have had problems getting an appointment and with the receptionist. Unfortunately my receptionist cannot remember this incident. Could you confirm this was at Dr Naseef (formerly Dr Murthi) at Pikes Lane Centre and I will look into this further?

    Report as unsuitable