Dr Nabi
261 Bath Road, Slough, Berkshire, SL1 5PPContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent Surgery (Dr. Nabi & Staff)
Rated 5 stars out of 5
by Tair A - Posted on 08 July 2024
Recently I got an excellent service from this surgery. The reception team (ma lla & s hab nam) were really good and helpful. The Doctors were very helpful especially Dr. Nabi was so competent, caring and helpful. He was very well spoken and has years of experience. He took his time to speak to me and I couldn't ask for more friendly and down to earth doctor. The other doctors I have spoke to and are very good , helpful include the amazing Dr van e et & Dr k h an who are so helpful and make the whole doctors team at the surgery complete with their wealth of experience and knowledge. They all do an amazing job and I just like to say please keep up the good service and work. I had a very pleasant experience both on the phone and when I went in person so thank you for all the hard work.
Visited July 2024
Dr Nabi has not yet replied.
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Review titled very good surgery
Rated 5 stars out of 5
by inderjit singh - Posted on 20 March 2024
good experienced and well trained doctors. listen to your problem very nice and gently. receptionist are very friendly. try to organise appointment with doctor as soon as can.
Visited March 2024
Dr Nabi has not yet replied.
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Review titled Strange Practice
Rated 1 star out of 5
by Anonymous - Posted on 19 January 2024
I have joined this surgery in the latter part of last year. I was met firstly by a nurse who's initially question for me, was about my religion (red flag). I have not had much engagement since with this surgery since. I have submitted a request for a repeat prescription over a week now. I have also notified the receptionist that am out of my regular medication. She was reassuring and said "its with the GP." This has been a reoccurring theme for the last week with no action being taken. If basic patient care is not being met, should I worried about the competence of staff at this surgery?
Visited January 2024
Dr Nabi has not yet replied.
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Review titled Worst reception experince
Rated 1 star out of 5
by Anonymous - Posted on 17 April 2023
Phoned the reception with an enquiry and the receptionist is so rude and hang up the call even before i finish speaking, I had to wait for 1hr in the line to get my call answer and she just hang up. Had similar experience earlier, In the online it shows they are currently accepting new patients, i submitted the joining form but didn't hear back for a month, so i phoned the reception to find the status and the answer i got is try somewhere else, why can't they just let us before hand, we should have tried another GP, waste of time, worst service i had even seen in all these years
Visited April 2023
Review titled Dr Nabi
Replied on 18 April 2023
We are very sorry to hear of your experience. We will be discussing your comments in our practice meeting. The phone call recording will be listened to and the relevant member of staff will be interviewed. We are accepting new patients online, however we require some additional information that the patient are asked to complete during the registration process. The turn-around time for new registration is currently between 1 to 2 weeks and we will ask the relevant staff the reason(s) for this delay. We are very sorry for your experience and if you still not registered with a GP surgery then come down to the surgery and ask for the practice manager and your registration will be facilitated imminently given that you waited for over a month when our current turn-around is between 1 to 2 weeks for registration. We are not sure of your unique circumstance for this delay but will investigate this and take remedial actions for any shortcoming from our reception/registration team.
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Review titled From experience would say best Surgery in Slough.
Rated 5 stars out of 5
by Basit A - Posted on 07 October 2022
I am not the best of health but still would like to give facts about the service that I have received from Cippenham Surgery over the years. I would like to appraise all staff and Doctors for all there efforts and excellent service. The all deliver effective and very efficient service at all times. Every one at Cippenham Surgery has there own skill set, all staff are very polite professional and deliver high standard of service including all the Doctor's at times it is over and beyond one's expectations! I have seen and have received excellent service over the years and I would like to thank you all for your efforts.
Visited October 2022
Review titled Dr Nabi
Replied on 13 October 2022
Dear A Basit Thank you very much for your feedback and for your words of encouragement. We are very pleased to learn that you found our staff to be professional and who have treated you with politeness. We are also delighted to learn that you found our service delivery to be effective and very efficient. We hope to maintain the very high standard of service delivery that you received in your experience and very pleased that the doctors exceeded your expectations for the services that you received over the years. We welcome both positive and negative feedbacks and constructive criticism so that we can continuously review our services to maintain the very high level of service delivery expected by all our patients. We share and discuss feedbacks within our meetings with the view to improving our services and to rectify any shortcomings. We aim to deliver a service that is tailored to the needs and requirements of each individual patient in a caring and dignified way. Thank you very much. Mohammed Anis Practice Manager